Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Email Notifications #20

Open
redknitin opened this issue Oct 30, 2017 · 0 comments
Open

Email Notifications #20

redknitin opened this issue Oct 30, 2017 · 0 comments

Comments

@redknitin
Copy link
Owner

Give email notifications a thought.

Here are the possible triggers for email notifications:

  • Ticket has been created
  • Ticket has been updated
  • Ticket has been assigned
  • Ticket has status has been changed
  • Comment has been added to a ticket

These should be configurable, work through event 'subscription', or set in user preferences - some users would rather not have tons of email from the helpdesk

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Projects
None yet
Development

No branches or pull requests

1 participant