/
email_forwarding.json
133 lines (133 loc) · 5.66 KB
/
email_forwarding.json
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
{
"name":"Domain is not working",
"url":"https://help.shopify.com/manual/domains",
"image":"Click the text to go to the docs on domains",
"children":[
{
"name":"Did You Buy it from Us",
"image":" ",
"url":" ",
"children":[
{
"name":"Did the purchase go through",
"image":" ",
"url":" ",
"children":[
{
"name":"Yes",
"image":" ",
"url":" ",
"children":[
{
"name":"check google dig",
"image":"link here",
"url":"https://toolbox.googleapps.com/apps/dig/#TXT/ ",
"children":[
{
"name":"1.The aRecord should read 23.227.38.32 (NOTE: there should be only one!)",
"image":" Click the text to see what you should see",
"url":"https://screenshot.click/28-40-tz7b5-1fgyx.jpg",
"children":[
{
"name":"Child1",
"image":"Tip",
"url":"link to external web page",
"type":"outline color"
},
{
"name":"Child2",
"image":"",
"url":"",
"type":"Outline color"
},
{
"name":"Child3",
"image":"",
"url":"",
"type":"black"
}
]
},
{
"name":"2:The CNAME of WWW should direct to shops.myshopify.com name:",
"image":" Click the text to see what you should see",
"url":"https://screenshot.click/28-42-qxod1-wcgvr.jpg"
},
{
"name":"3:Have they changed the Domain Section in the Admin:",
"image":" Click the text to see what you should see",
"url":"https://screenshot.click/28-44-sfv7y-uhehb.jpg"
},
{
"name":"4:Provision their Certs in the Dash",
"image":" Click the text for a video",
"url":"https://screenshot.click/14-38-rhe0u-ryevr.mp4"
},
{
"name":"5:Still not working? click here to troubleshoot OPENSRS",
"image":" link to another page"
}
]
}
]
},
{
"name":"NO?",
"image":" ",
"url":" ",
"children":[
{
"name":"check to see if it is a credit card",
"image":" ",
"url":"https://screenshot.click/14-40-z5lrt-1cv8c.jpg"
}
]
}
]
}
]
},
{
"name":"Did You buy it Somewhere Else",
"children":[
{
"name":"Was It GoDaddy",
"image":"",
"url":"",
"children":[
{
"name":"It can be set up in the Domain Settings"
}
]
},
{
"name":"Was It Somewhere Else?",
"image":" Click the text to see info on setting up external domains",
"url":" https://help.shopify.com/manual/domains/third-party-domains/common-providers",
"children":[
{
"name":"1.TELL THE MERCHANT TO LOG INTO THE CONTROL PANEL",
"image":" Click the text to see what you should see",
"url":" "
},
{
"name":"2.Change the Arecord to 23.227.38.32(NOTE: There should be only one)",
"image":" Click the text to see what you should see",
"url":" "
},
{
"name":"3:Set the CNAME to WWW and direct to the SHOPIFY store name",
"image":" Click the text to see what you should see",
"url":"https://app.getguru.com/#/facts/39cd037a-a0bb-4e3d-8749-9043b082d9d8 "
},
{
"name":"3:Have them change the Domain Section in the Admin:",
"image":" Click the text to see what you should see",
"url":"https://screenshot.click/28-44-sfv7y-uhehb.jpg"
}
]
}
]
}
]
}