Ooyala token issue for TV3 Ireland #11684

StephenCarroll1982 opened this Issue Jan 11, 2017 · 1 comment


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Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2017.01.10. If it's not read this FAQ entry and update. Issues with outdated version will be rejected.

  • [x ] I've verified and I assure that I'm running youtube-dl 2017.01.10

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  • [x ] At least skimmed through README and most notably FAQ and BUGS sections
  • [x ] Searched the bugtracker for similar issues including closed ones

What is the purpose of your issue?

  • [x ] Bug report (encountered problems with youtube-dl)
  • Site support request (request for adding support for a new site)
  • Feature request (request for a new functionality)
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The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue

If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

Add -v flag to your command line you run youtube-dl with, copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):

stevie@stevie-Standard-PC-Q35-ICH9-2009:~$ youtube-dl -v http://www.tv3.ie/3player/show/811/
[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: [u'-v', u'http://www.tv3.ie/3player/show/811/']
[debug] Encodings: locale UTF-8, fs UTF-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2017.01.10
[debug] Python version 2.7.12 - Linux-4.4.0-31-generic-x86_64-with-Ubuntu-16.04-xenial
[debug] exe versions: none
[debug] Proxy map: {}
[generic] 811: Requesting header
WARNING: Falling back on generic information extractor.
[generic] 811: Downloading webpage
[generic] 811: Extracting information
[Ooyala] VrYzZ1ODE6l6GA5V0w3hjXksRK9C-zO4: Downloading JSON metadata
[Ooyala] VrYzZ1ODE6l6GA5V0w3hjXksRK9C-zO4: Downloading JSON metadata
ERROR: Ooyala said: invalid token
Traceback (most recent call last):
  File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 694, in extract_info
    ie_result = ie.extract(url)
  File "/usr/local/bin/youtube-dl/youtube_dl/extractor/common.py", line 359, in extract
    return self._real_extract(url)
  File "/usr/local/bin/youtube-dl/youtube_dl/extractor/ooyala.py", line 150, in _real_extract
    return self._extract(content_tree_url, embed_code, domain, supportedformats)
  File "/usr/local/bin/youtube-dl/youtube_dl/extractor/ooyala.py", line 72, in _extract
    self.IE_NAME, cur_auth_data['message']), expected=True)
ExtractorError: Ooyala said: invalid token


<end of log>

If the purpose of this issue is a site support request please provide all kinds of example URLs support for which should be included (replace following example URLs by yours):

Note that youtube-dl does not support sites dedicated to copyright infringement. In order for site support request to be accepted all provided example URLs should not violate any copyrights.

Description of your issue, suggested solution and other information

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@remitamine remitamine added the DRM label Jan 13, 2017

Works fine with latest version.

@myg133 myg133 added a commit to myg133/youtube-dl that referenced this issue Jan 18, 2017
@remitamine @myg133 remitamine + myg133 [ooyala] add support for videos with embedToken(#11684) 56e080a
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