Keep Getting Stuck on Loading Screen #331

Bradw-17 · 2021-10-29T02:59:42Z

After flashing and configuring the latest version (1.6.8) I reboot the Pi to ensure everything works, and it gets hung up on the loading screen.

The only thing I change after basic setup is the led-slowdown-gpio from 0 to 2 (maybe this should be the default for when a user chooses the 64x32 with antiflicker option).

It does stop the flickering, but doesn't help if it gets stuck on the loading screen forever lol

pjockey · 2021-10-29T14:04:43Z

Does the net stay on or does it flash off and on? When your command is run from terminal, is there any erorrs?

Bradw-17 · 2021-10-29T14:07:33Z

Flashes off and on, and I don't get any errors shown while making the change to led-slowdown-gpio=2

txrangersxx · 2021-10-29T14:43:09Z

I had the same issue and it was because location was blank in the config.json which I did to myself

riffnshred · 2021-10-29T14:43:20Z

open up supervisor and click on the scoreboard process and copy and paste your logs. Or try running the scoreboard from a terminal and copy and paste the logs from there.

Bradw-17 · 2021-10-29T21:25:27Z

Here's the log:

2021-10-28 22:46:27 INFO NHL-LED-SCOREBOARD - v1.6.8 (64x32)
2021-10-28 22:46:27 INFO location loaded from cache (saved -1 days ago): XXXXXX, CA [XX.XXXX, -XX.XXX]
2021-10-28 22:47:16 INFO NHL-LED-SCOREBOARD - v1.6.8 (64x32)
2021-10-28 22:47:17 INFO location loaded from cache (saved -1 days ago): XXXXXX, CA [XX.XXXX, -XX.XXX]
2021-10-28 22:48:07 INFO NHL-LED-SCOREBOARD - v1.6.8 (64x32)
2021-10-28 22:48:07 INFO location loaded from cache (saved -1 days ago): XXXXXX, CA [XX.XXXX, -XX.XXX]
2021-10-28 22:48:56 INFO NHL-LED-SCOREBOARD - v1.6.8 (64x32)
2021-10-28 22:48:56 INFO location loaded from cache (saved -1 days ago): XXXXXX, CA [XX.XXXX, -XX.XXX]
2021-10-28 22:49:45 INFO NHL-LED-SCOREBOARD - v1.6.8 (64x32)
2021-10-28 22:49:45 INFO location loaded from cache (saved -1 days ago): XXXXXX, CA [XX.XXXX, -XX.XXX]

(Location info is accurate, X'd out for privacy)

riffnshred · 2021-10-29T21:50:09Z

did you use the nhl-led-scoreboard-img to install it or did you install the standard raspberry pi OS Lite and installed the nhl-led-scoreboard manually.

If you try running from a terminal, does it crash or it does the same thing (show the loading screen on loop), if so, what are the errors that comes up?

ricky-hammers · 2021-10-29T21:53:48Z

I am having the exact same issue on a fresh install as well from the img, i restart it from the terminal and get the same bootloop

riffnshred · 2021-10-29T21:56:21Z

Can you copy and paste your config (X out your location)?

ricky-hammers · 2021-10-29T21:59:22Z

I flashed it twice and got to the same flashing loading screen each time.

pi@scoreboard-c02e: ~/nhl-led-scoreboard (master)$ view config
}
glevel": "INFO",
"live_mode": true,
"preferences": {
"time_format": "12h",
"end_of_day": "8:00",
"location": "",
"live_game_refresh_rate": 10,
"teams": [
"Rangers"
],
"sog_display_frequency": 4,
"goal_animations": {
"pref_team_only": true
}
},
"states": {
"off_day": [
"team_summary",
"clock"
],

~/nhl-led-scoreboard/config/config.json [+] 37,1 12%
-- INSERT --

Bradw-17 · 2021-10-29T22:00:21Z

I used the nhl-led_scoreboard-img.

error: <class 'xml.parsers.expat.ExpatError'>, not well-formed (invalid token): line 17, column 0: file: /usr/lib/python3.7/xmlrpc/client.py line: 439

Bradw-17 · 2021-10-29T22:05:34Z

{
    "debug": false,
    "loglevel": "INFO",
    "live_mode": true,
    "preferences": {
        "time_format": "12h",
        "end_of_day": "8:00",
        "location": "",
        "live_game_refresh_rate": 10,
        "teams": [
            "Maple Leafs"
        ],
        "sog_display_frequency": 4,
        "goal_animations": {
            "pref_team_only": true
        }
    },
    "states": {
        "off_day": [
            "team_summary",
            "clock"
        ],
        "scheduled": [
            "team_summary",
            "scoreticker",
            "clock"
        ],
        "intermission": [
            "scoreticker",
            "team_summary"
        ],
        "post_game": [

Bradw-17 · 2021-10-29T22:06:57Z

@txrangersxx seems to be correct in that the location is blank.

riffnshred · 2021-10-29T22:15:56Z

Those are only part of the whole config.

@Bradw-17 since you are using the nhl-led-scoreboard-img, you have a few tools available. checkout that repository for my detail. try running sb-issue. This should render a link you can paste here

ricky-hammers · 2021-10-29T22:17:39Z

https://pastebin.ubuntu.com/p/Fts4TZNx86/

riffnshred · 2021-10-29T22:41:33Z

@Bradw-17 I deleted yours because it contained sensitive info.

Im not the one who worked on the part of the code that need this but, it seems like its an issue related to Multiple timezone comflict.

Try changing your timezone in the raspi-config. to open it run sudo raspi-config the timezone is in the Localisation menu. try changing it to a location that is the closest to you. for exemple if you are in Montreal and its set to Toronto, change it to Montreal

ricky-hammers · 2021-10-29T22:48:28Z

didn't work but thanks for the advice, I guess I should try a manual build?

riffnshred · 2021-10-29T22:50:40Z

Im not sure its related to the nhl-led-scoreboard image. you can try , but if I was you I'd try it on an other SC card if you have an other one so you dont have to redo the whole process with the image

riffnshred · 2021-10-29T22:51:24Z

I'll try to replicate this using you config

falkyre · 2021-10-29T22:55:57Z

didn't work but thanks for the advice, I guess I should try a manual build?

Are you familiar with linux command line tools and editing files?

Can you do the following:

sudo su -
cat /etc/timezone

What's it show?

Bradw-17 · 2021-10-29T22:58:09Z

Shows America/Toronto which is accurate

Bradw-17 · 2021-10-29T22:59:07Z

I'm not super familiar but I manage my way through lol

ricky-hammers · 2021-10-29T23:08:23Z

America/New york which is accurate enough

riffnshred · 2021-10-29T23:10:18Z

Is it possible you guys use a VPN?

falkyre · 2021-10-29T23:10:44Z

Run this and let me know what get's returned back:

zone=$(/usr/bin/wget -O - -q http://geoip.ubuntu.com/lookup | sed -n -e 's/.*<TimeZone>\(.*\)<\/TimeZone>.*/\1/ p')
echo $zone

Bradw-17 · 2021-10-29T23:10:45Z

Nope

Bradw-17 · 2021-10-29T23:12:38Z

America/Toronto

ricky-hammers · 2021-10-29T23:12:41Z

it returns america/new york which is accurate for me

falkyre · 2021-10-29T23:14:47Z

OK,

what does this show

 pip3 show tzlocal

Bradw-17 · 2021-10-29T23:17:21Z

Name: tzlocal
Version: 4.0.2
Summary: tzinfo object for the local timezone
Home-page: UNKNOWN
Author: Lennart Regebro
Author-email: regebro@gmail.com
License: MIT
Location: /usr/local/lib/python3.7/dist-packages
Requires: backports.zoneinfo, pytz-deprecation-shim
Required-by: APScheduler

falkyre · 2021-10-29T23:21:02Z

Name: tzlocal Version: 4.0.2 Summary: tzinfo object for the local timezone Home-page: UNKNOWN Author: Lennart Regebro Author-email: regebro@gmail.com License: MIT Location: /usr/local/lib/python3.7/dist-packages Requires: backports.zoneinfo, pytz-deprecation-shim Required-by: APScheduler

Now what about

ls -la /etc/localtime

Bradw-17 · 2021-10-29T23:22:47Z

lrwxrwxrwx 1 root root 35 Oct 29 18:45 /etc/localtime -> /usr/share/zoneinfo/America/Toronto

The time is wrong, it should be about 19:22

falkyre · 2021-10-29T23:27:47Z

lrwxrwxrwx 1 root root 35 Oct 29 18:45 /etc/localtime -> /usr/share/zoneinfo/America/Toronto

The time is wrong, it should be about 19:22

That time is when the file was created but it matches what's in your /etc/timezone which it should.

So, I guess the only other question is, did you modify the config.json to add any of the weather stuff, or screensaver? That's where the error is coming from.

Does your pip3 show APScheduler | grep Version show Version: 3.8.1?

Bradw-17 · 2021-10-29T23:31:03Z

No, literally the only thing I changed was from led-slowdown-gpio=0 to led-slowdown-gpio=2

And it does show 3.8.1

Bradw-17 · 2021-10-29T23:38:02Z

The method I used to change it was by running this command:

sudo nano /etc/supervisor/conf.d/scoreboard.conf

And then editing the 0 to 2. Then I exited and saved changes.

Other than that everything is stock after initial setup, and although it flickers, it does work until this change is made. Then the flickering stops, but it hangs up on the flashing loading screen.

falkyre · 2021-10-29T23:41:55Z

No, literally the only thing I changed was from led-slowdown-gpio=0 to led-slowdown-gpio=2

And it does show 3.8.1

OK,

The scheduler still gets launched even if you don't use it. Have you run the raspi-config to force a set of your timezone? As my image is working fine and @riffnshred just tested one as well and it worked fine, I'm not able to really troubleshoot without making some guesses

if you run sudo /home/pi/sbtools/autoset_tz.sh

what's it return?

Bradw-17 · 2021-10-29T23:43:20Z

Timezone America/Toronto already set correctly for your location found(America/Toronto)

riffnshred · 2021-10-29T23:50:51Z

At this point, I think the issue might be really specifique for some reason.

Try doing a manual install using a standard raspberry pi image and see if that works.

https://github.com/riffnshred/nhl-led-scoreboard/wiki/Step-by-step-guide.

Bradw-17 · 2021-10-30T00:01:34Z

Alrighty, I'll give it a shot. Really appreciate you both @riffnshred and @falkyre for taking the time to look at this! I'll run the manual install and let you know what happens!

Just curious, if in the optimal performance section you've got the led-slowdown-gpio=2, should that maybe be a default for that particular screen option or would that cause conflicts elsewhere?

riffnshred · 2021-10-30T00:06:02Z

no problem !!

Yes, that is specifically for the Pi 3 and 4. Also, have you done the antiflicker Mod? If so, make sure you disabled the audio (details in that section) and use the right --led-gpio-mapping option in your command.

Without the antiflicker mod you need to use --led-gpio-mapping=adafruit-hat
with the antiflicker mod --led-gpio-mapping=adafruit-hat-pwm

Bradw-17 · 2021-10-30T00:21:26Z

Yeah, I've done the hardware mod and selected the "64x32 with flicker mod" option on setup.
dtparam=audio=off is already set in config.txt
And my led-gpio-mapping=adafruit-hat-pwm

falkyre · 2021-10-30T01:00:49Z

Alrighty, I'll give it a shot. Really appreciate you both @riffnshred and @falkyre for taking the time to look at this! I'll run the manual install and let you know what happens!

Just curious, if in the optimal performance section you've got the led-slowdown-gpio=2, should that maybe be a default for that particular screen option or would that cause conflicts elsewhere?

If you run the sb-tools command, you are given the option to setup the scoreboard.conf and it will select the led-slowdown-gpio value for you based on your pi. It should do that on the firstr un and setup as well but I'll have to double check it. but code shows it's should do it.

falkyre · 2021-10-30T01:12:52Z

@Bradw-17 Do you still have the image that's not working available? The guys that wrote the tzlocal librarys JUST released a new version and I'd like to see if it fixes your issue. If so can you do this:

sudo pip3 uninstall tzlocal
sudo pip3 install tzlocal

Let me know if it helps

Bradw-17 · 2021-10-30T03:02:18Z

Bingo! Working now!! Thanks @falkyre !!!

riffnshred · 2021-10-30T09:39:09Z

ricky-hammers · 2021-10-30T11:21:49Z

@Bradw-17 Do you still have the image that's not working available? The guys that wrote the tzlocal librarys JUST released a new version and I'd like to see if it fixes your issue. If so can you do this:
sudo pip3 uninstall tzlocal
sudo pip3 install tzlocal
Let me know if it helps

that did the trick for me as well! thanks a ton

Repository owner deleted a comment from Bradw-17 Oct 29, 2021

riffnshred closed this as completed Oct 30, 2021

MoonMan66 mentioned this issue Jul 28, 2023

Cannot get past loading screen #418

Open

Keep Getting Stuck on Loading Screen #331

Keep Getting Stuck on Loading Screen #331

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