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Calls and logs not logging on to Pipedrive #51

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ansonlau89 opened this issue Sep 10, 2020 · 4 comments
Open

Calls and logs not logging on to Pipedrive #51

ansonlau89 opened this issue Sep 10, 2020 · 4 comments

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@ansonlau89
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I've updated to the latest Ringcentral plugin for Pipedrive. Turned on/off on the SMS and Call logs, it's still not logging anything on my deals.

This happened after Pipedrive changed to their new interface.

Anything I am missing here?
@zxdong262
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@ansonlau89 I will check, thank you for the feedback

@zxdong262
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As I tested, log will be syned to only one deal, due to PipeDrive api only support only sync to only to one deal.

@ansonlau89
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So did it get fixed?

I used to see all the SMS/call logs on each deal on the old interface. But not anymore.

@zxdong262
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@ansonlau89 Do you mean currently it sync log to only one deal of the contact?

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@zxdong262 @ansonlau89