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Call syncing to the wrong contact #61

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FilipinaW opened this issue Mar 10, 2021 · 3 comments
Open

Call syncing to the wrong contact #61

FilipinaW opened this issue Mar 10, 2021 · 3 comments

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@FilipinaW
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When we have multiple contacts with the same main company number as their phone number, calls are being logged to the wrong contact, even though the right contact name is picked from the drop down name.

@zxdong262
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zxdong262 commented Mar 11, 2021

@FilipinaW Always sync to all contacts match the phone number, dropdown is not related.

@FilipinaW
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Can that feature be added, and what is the point of the dropdown in this case? These activities logged are not very useful if we can't log them against the right contact. Below call was from David, got logged against Jeff, and listed ALL contacts on the account with this number:
image

@zxdong262
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@FilipinaW Isee,will improve this, may take some time, thank you for the feedback.

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