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Successful transaction but account not accredited #285

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juniorbest1 opened this issue Apr 20, 2021 · 7 comments
Closed

Successful transaction but account not accredited #285

juniorbest1 opened this issue Apr 20, 2021 · 7 comments

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@juniorbest1
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Hello everyone. A transaction made on dex. When check hash it says transaction was successful. But never received tokens. What should I do.

The hash to the transaction is below. Any thoughts

4FF465B7DD741C2B77AE285C31F9BE12DE8B375B3F420B4DF80096F090B5B8BC

@intelliot
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Are you referring to this transaction? https://livenet.xrpl.org/transactions/4FF465B7DD741C2B77AE285C31F9BE12DE8B375B3F420B4DF80096F090B5B8BC

It was validated back on 6/16/2020, so it is not a recent transaction. At the time the offer was placed, it did not cross any other offers, so no assets were traded. It was added to the order book for others to trade against.

@juniorbest1
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juniorbest1 commented Apr 21, 2021 via email

@scottschurr
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@juniorbest1, it looks to me like the offer you created in

https://livenet.xrpl.org/transactions/4FF465B7DD741C2B77AE285C31F9BE12DE8B375B3F420B4DF80096F090B5B8BC/raw

you then cancelled in this transaction:

https://livenet.xrpl.org/transactions/1DD92EE65B926ED2B5A4CE14B74A6B205FDBD56CA69D883A41C008C085CB2443/raw

When you cancelled the offer it had not been crossed by anyone. I can tell that because the amount fields of the offer in the ledger had not been modified at the time the offer was cancelled.

There are a number of other transactions on your account. Perhaps they can explain where your funds have gone?

@juniorbest1
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juniorbest1 commented Apr 29, 2021 via email

@scottschurr
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@juniorbest1, no, there was no successful "swap". The offer that was created in the first transaction was cancelled unmodified in the second transaction. The only funds that moved related to that offer were the destroyed fees. An offer that is successfully created on the ledger returns SUCCESS. SUCCESS does not mean that the funds moved, simply that the offer is either fully crossed or live on the ledger.

If you never cancelled the offer that was created here:

https://livenet.xrpl.org/transactions/4FF465B7DD741C2B77AE285C31F9BE12DE8B375B3F420B4DF80096F090B5B8BC/raw

then someone signed a transaction using your account to delete the offer here:

https://livenet.xrpl.org/transactions/1DD92EE65B926ED2B5A4CE14B74A6B205FDBD56CA69D883A41C008C085CB2443/raw

The Account field is the same on both transactions: rLR3n6cfatA63LU6CCvqpJoQ4MyFHmbDjv

The index of the offer created and deleted is the same in both transactions: EC85013CA27A839F96AEDD86665020FA3BBF5193AC24C94E1228712FE0E938FC

Is someone other than you signing transactions on your account?

@juniorbest1
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juniorbest1 commented Apr 29, 2021 via email

@intelliot
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Looks like this issue is resolved :-)

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