Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Error Downloading/Processing Books #905

Open
corneasrestful opened this issue May 13, 2024 · 1 comment
Open

Error Downloading/Processing Books #905

corneasrestful opened this issue May 13, 2024 · 1 comment
Labels
bug Something isn't working

Comments

@corneasrestful
Copy link

When trying to download, the same error occurs with every book. A message pops up, giving a choice to either abort, retry, or ignore. Choosing retry leads to the same error, choosing ignore leads to the same error with the next book, choosing abort and starting anew leads to the same procedure all over again.

Saw another report of this bug on Windows, but it was reportedly fixed and the issue had been closed. Though someone had (belatedly?) added that it appeared to not be fixed on Mac. I second that.

Steps to reproduce the behavior

  1. Open Libation
  2. Start Downloading

Expected behavior
Error message pops up

Screenshot 2024-05-13 at 22 27 44

Platform
Mac (Sonoma 14.1)

Log Files

_Log202405.log

@corneasrestful corneasrestful added the bug Something isn't working label May 13, 2024
@rmcrackan
Copy link
Owner

Thank you much for including your log file.

Unfortunately I don't really have a Mac person anymore, but the last one left some great resources so I'll do my best. It looks like it's unable to decrypt your books which makes me suspect it's the wrong version or maybe it's not installed correctly.

  • Ensure you're running the correct version for mac:
    • Libation...-macOS-chardonnay-arm64.tgz for M1, M2, etc
    • Libation...-macOS-chardonnay-x64.tgz for Intel
  • Follow the video here for installing

Toward the end of the log it looks like there might be some login error. If that continues to be a problem, you can delete AccountsSettings.json (in the same folder as your log) then restart Libation and do the login part fresh.

Please let me know if any of these help. Sorry I don't know more about mac.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
bug Something isn't working
Projects
None yet
Development

No branches or pull requests

2 participants