What is happening ?

[sapentiae]

2018-02-05 22:15:34,394 [ MainThread][ runserver][ INFO] No file "custom.css" found, using default settings.
2018-02-05 22:15:34,395 [ MainThread][ runserver][ INFO] No file "custom.js" found, using default settings.
2018-02-05 22:15:34,569 [ MainThread][ utilities][ INFO] Location for 'Oldenburg, Oldenburg, Germany' found: Oldenburg, Germany
2018-02-05 22:15:34,569 [ MainThread][ utilities][ INFO] Coordinates (lat/long/alt) for location: 53.1434501 8.2145521 0.0
From cffi callback <function _verify_callback at 0x7f215e119aa0>:
Traceback (most recent call last):
File "/usr/local/lib/python2.7/dist-packages/OpenSSL/SSL.py", line 313, in wrapper
_lib.X509_up_ref(x509)
AttributeError: 'module' object has no attribute 'X509_up_ref'
2018-02-05 22:15:34,648 [ MainThread][ altitude][ ERROR] Unable to retrieve altitude from Google APIs: HTTPSConnectionPool(host='maps.googleapis.com', port=443): Max retries exceeded with url: /maps/api/elevation/json?locations=53.1434501,8.2145521&key=AIzaSyC0s06g_tuNqKq53nDPX-V05oKrgSpzrZk (Caused by SSLError(SSLError("bad handshake: Error([('SSL routines', 'tls_process_server_certificate', 'certificate verify failed')],)",),)).
Traceback (most recent call last):
File "/root/RocketMap/pogom/altitude.py", line 21, in get_gmaps_altitude
timeout=5)
File "/usr/local/lib/python2.7/dist-packages/requests/sessions.py", line 521, in get
return self.request('GET', url, **kwargs)
File "/usr/local/lib/python2.7/dist-packages/requests/sessions.py", line 508, in request
resp = self.send(prep, **send_kwargs)
File "/usr/local/lib/python2.7/dist-packages/requests/sessions.py", line 618, in send
r = adapter.send(request, **kwargs)
File "/usr/local/lib/python2.7/dist-packages/requests/adapters.py", line 506, in send
raise SSLError(e, request=request)
SSLError: HTTPSConnectionPool(host='maps.googleapis.com', port=443): Max retries exceeded with url: /maps/api/elevation/json?locations=53.1434501,8.2145521&key=AIzaSyC0s06g_tuNqKq53nDPX-V05oKrgSpzrZk (Caused by SSLError(SSLError("bad handshake: Error([('SSL routines', 'tls_process_server_certificate', 'certificate verify failed')],)",),))
2018-02-05 22:15:34,650 [ MainThread][ runserver][ ERROR] Unable to retrieve altitude from Google APIssetting to 0
2018-02-05 22:15:34,651 [ MainThread][ runserver][ INFO] Parsed location is: 53.1435/8.2146/0.0000 (lat/lng/alt).
2018-02-05 22:15:34,651 [ MainThread][ runserver][ INFO] Parsing of Pokemon enabled.
2018-02-05 22:15:34,651 [ MainThread][ runserver][ INFO] Parsing of Pokestops enabled.
2018-02-05 22:15:34,651 [ MainThread][ runserver][ INFO] Parsing of Gyms enabled.
2018-02-05 22:15:34,652 [ MainThread][ runserver][ INFO] Pokemon encounters disabled.
2018-02-05 22:15:34,653 [ MainThread][ app][ INFO] Retrieving blacklist...
From cffi callback <function _verify_callback at 0x7f215dab1230>:
Traceback (most recent call last):
File "/usr/local/lib/python2.7/dist-packages/OpenSSL/SSL.py", line 313, in wrapper
_lib.X509_up_ref(x509)
AttributeError: 'module' object has no attribute 'X509_up_ref'
2018-02-05 22:15:34,740 [ MainThread][ blacklist][ ERROR] Unable to retrieve blacklist, setting to empty.
2018-02-05 22:15:34,741 [ MainThread][ models][ INFO] Connecting to MySQL database on 127.0.0.1:3306...
2018-02-05 22:15:34,756 [ MainThread][ runserver][ INFO] Webhook disabled.
2018-02-05 22:15:34,757 [ MainThread][ runserver][ INFO] Scanning speed limit set to 35 km/h.
2018-02-05 22:15:34,757 [ MainThread][ runserver][ INFO] High-level speed limit set to 25 km/h.
2018-02-05 22:15:34,758 [ MainThread][ runserver][CRITICAL] Hash key is required for scanning. Exiting.

[ghost]

CRITICAL] Hash key is required for scanning. Exiting.

The last line tells you what's happening. You need a hash key. This will likely get closed off, head over to the discord channel if you need help.

[FrostTheFox]

^ This is important but you're also getting "certificate verify failed", which means you probably have a firewall or something else causing issues with the connection to Google.

In either case, this doesn't look like a bug with RocketMap to me. Use the Discord for support.