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analyticsevaluation.go
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/
analyticsevaluation.go
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package platformclientv2
import (
"time"
"encoding/json"
"strconv"
"strings"
)
// Analyticsevaluation
type Analyticsevaluation struct {
// CalibrationId - The calibration ID used for the purpose of training evaluators
CalibrationId *string `json:"calibrationId,omitempty"`
// ContextId - A unique identifier for an evaluation form, regardless of version
ContextId *string `json:"contextId,omitempty"`
// Deleted - Whether the evaluation has been deleted
Deleted *bool `json:"deleted,omitempty"`
// EvaluationId - Unique identifier for the evaluation
EvaluationId *string `json:"evaluationId,omitempty"`
// EvaluatorId - A unique identifier of the user who evaluated the interaction
EvaluatorId *string `json:"evaluatorId,omitempty"`
// EventTime - Specifies when an evaluation occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z
EventTime *time.Time `json:"eventTime,omitempty"`
// FormId - ID of the evaluation form used
FormId *string `json:"formId,omitempty"`
// FormName - Name of the evaluation form used
FormName *string `json:"formName,omitempty"`
// QueueId - The ID of the associated queue
QueueId *string `json:"queueId,omitempty"`
// Rescored - Whether the evaluation has been rescored at least once
Rescored *bool `json:"rescored,omitempty"`
// UserId - ID of the agent the evaluation was performed against
UserId *string `json:"userId,omitempty"`
// OTotalCriticalScore
OTotalCriticalScore *int `json:"oTotalCriticalScore,omitempty"`
// OTotalScore
OTotalScore *int `json:"oTotalScore,omitempty"`
}
// String returns a JSON representation of the model
func (o *Analyticsevaluation) String() string {
j, _ := json.Marshal(o)
str, _ := strconv.Unquote(strings.Replace(strconv.Quote(string(j)), `\\u`, `\u`, -1))
return str
}