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The interface has changed. #9451

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contatondc opened this issue May 15, 2024 · 6 comments
Closed

The interface has changed. #9451

contatondc opened this issue May 15, 2024 · 6 comments

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@contatondc
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Is it possible to use the old interface? I didn't find this option in the settings anymore.

@alecpl
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alecpl commented May 16, 2024

If you have problems with your email account (e.g. cannot log in, emails got lost, etc.) or if you have questions how to configure your Outlook or mobile phone to get email, this isn't the right place to ask. Roundcube is not a service but free software which somebody installed for you.

Please contact your internet hosting provider or IT responsible instead. If you don't know who this might be, please review your bills and find out who you're paying for email and webhosting services.

@alecpl alecpl closed this as completed May 16, 2024
@pabzm
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pabzm commented May 17, 2024

@contatondc What do you mean by "interface"?

I had a different interpretation than @alecpl so I'm a little confused and would like to clarify.

@alecpl
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alecpl commented May 17, 2024

I've seen a few tickets recently where people noticed their webmail skin changed. Probably someone installed a Roundcube update on their servers without taking care about skins. The old Larry skin can still be installed, but is not included in the vanilla package. There's not much we can do about it.

@pabzm
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pabzm commented May 17, 2024

@alecpl Maybe people don't realize they can simply install "Larry" to get it back (which is great!), I wasn't sure about it either. So let's just repeatedly tell them :)

@alecpl
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alecpl commented May 17, 2024

Maybe, but I think that it's end-users that complain to us instead to their hosts.

@jidanni
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jidanni commented May 18, 2024

Actually I found a skin called Larry and turned it on. But it's totally not ready for a mobile phone.

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