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#Index: Failed to load index files on initial index synchronization #1202

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gtandersen opened this issue Feb 9, 2022 · 4 comments
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@gtandersen
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Describe the bug
Sometimes the index file(s) download fails with this type of error:
Failed to load https://runbox.com/mail/download_xapian_index?fileno=3. A ServiceWorker intercepted the request and encountered an unexpected error.

Object { headers: {?}, status: 200, statusText: "OK", url: "https://runbox.com/mail/download_xapian_index?fileno=3", ok: false, name: "HttpErrorResponse", message: "Http failure during parsing for https://runbox.com/mail/download_xapian_index?fileno=3", error: abort }

The error is not consistent for the same account without reindexing, so it appears to be a problem with the transfer and not the files themselves.

To Reproduce
Steps to reproduce the behavior:

  1. Go to https://runbox.com/app
  2. Click "Synchronize index"
  3. Observe above error

Expected behavior
The index files should download without any error.

Desktop (please complete the following information):

  • OS: macOS
  • Browser: Firefox 96.0.3
@gtandersen gtandersen added bug Something isn't working P1-urgent Priority urgent labels Feb 9, 2022
@gtandersen gtandersen added this to the Mail index quality milestone Feb 9, 2022
@gtandersen
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Not seen this issue recently.

@gtandersen
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This is occurring again in Firefox on macOS with this error:

Http failure response for https://runbox.com/mail/download_xapian_index?fileno=4: 0 Unknown Error

The download succeeded after multiple attempts.

@gtandersen
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This could be alleviated if the index download would automatically resume when it fails.

@gtandersen
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See also #1046.

@gtandersen gtandersen added P2-high and removed P1-urgent Priority urgent labels May 25, 2023
@gtandersen gtandersen modified the milestones: Gleipnir, Iðunn, Heimdallr Feb 29, 2024
@gtandersen gtandersen modified the milestones: Heimdallr, Iðunn Jun 10, 2024
@gtandersen gtandersen changed the title Failed to load index files on initial index synchronization #Index: Failed to load index files on initial index synchronization Jul 2, 2024
@gtandersen gtandersen modified the milestones: Iðunn, Kvasir Jul 9, 2024
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