Getting the share-screen prompt every view minutes in a wayland screen share session #4276

amenk · 2023-05-05T08:07:44Z

Bug Description

I am using two screens

I am getting the prompt which screen to share every few minutes in a session

How to Reproduce

Connect to my computer
wait

Expected Behavior

Don't ask over and over again to share the screen

Operating system(s) on local side and remote side

Ubuntu 22.04 -> Ubuntu 22.04

RustDesk Version(s) on local side and remote side

fc4585b07e2108a01ed271a64241e051 rustdesk-1.2.0-x86_64.deb

Screenshots

Additional Context

No response

rustdesk · 2023-05-05T08:23:52Z

@fufesou

rustdesk · 2023-05-05T08:32:46Z

@amenk can you try out obs or some video meeting software (screen sharing), or TeamViewer? if they have this behavior.

fufesou · 2023-05-05T09:16:48Z

@amenk Hi, has your computer ever entered a lock screen state?
Screen sharing on Wayland does not support lock for now.

amenk · 2023-05-05T10:17:48Z

@rustdesk
Microsoft Teams (teams-for-linux / in the browser) does not have the problem, OBS not yet tried. I don't have a TeamViewer license / and AnyDesk does not support Wayland at all (big plus for rustdesk) - would it help to try OBS as well?

@fufesou Yes, I am regularily locking my screen (but the prompt does not seem have a direct relation to that)

Any debug logs to check?

rustdesk · 2023-05-05T10:27:40Z

locking my screen

Did you lock while you tested Teams?

amenk · 2023-05-05T14:37:37Z

@rustdesk yes I am locking my screen all the time when I leave the desk, not necessarily during a Teams session, but I also I did that before and never noticed this re-prompt.

Also I did not lock the screen in the current rustdesk session, and to get this right: it's not like I am locking my screen and then the re-prompt comes, the re-prompt just comes seemingly out of nowhere.

rustdesk · 2023-05-05T15:24:19Z

I do not think it is what we can control, that's also why anydesk etc do not support wayland.

amenk · 2023-05-05T15:39:18Z

Other than that, the wayland support works great :-)

rustdesk · 2023-05-05T15:42:43Z

Are you ok with current circle mouse cursor?

amenk · 2023-05-05T15:45:12Z

@rustdesk what do you mean?

rustdesk · 2023-05-05T15:52:20Z

seem you did not notice that, ignore my question please. :)

rustdesk · 2023-05-05T15:54:20Z

I will close this issue, because we can not find what we can do. Let's collect more feedback from the other users before dive into this.

amenk · 2023-05-05T16:02:23Z

I am also happy to help with debugging, are there debugging logs?

rustdesk · 2023-05-05T16:04:31Z

I am also happy to help with debugging, are there debugging logs?

@fufesou

amenk · 2023-05-05T16:10:53Z

Did some more tests.. .the dialog always comes directly after locking the screen, yes.. (this is fine for me)

But in my earlier session it came also when I was not locking the screen and actively working on something :-)

amenk · 2023-05-05T16:12:11Z

Are you ok with current circle mouse cursor?

I just noticed that the remote side does not see any cursor .. but probably that is another issue :o)

rustdesk · 2023-05-05T16:14:28Z

see any cursor .

Not implemented yet, because we have not found a good / beautiful api to capture cursor image or name yet.

fufesou · 2023-05-06T03:14:11Z

I am also happy to help with debugging, are there debugging logs?

@amenk Thanks.

The logs on the controlled side may be helpful.

Can you please package and send the log files to me (shuanglongchen@yeah.net) ?

The log file locations are:

~/.local/share/logs/RustDesk
/root/.local/share/logs/RustDesk

And you can also run sudo journalctl -f, to see if any logs are printed when the prompt occurs?
Send to me if you see any.

amenk · 2023-05-06T07:51:15Z

In the moment I only have the chance to try to reproduce with Android on the controlling side - so far it did not happen in this combination.
Will send logs if it happens again for example in the next session with a colleague.

I also have to say that I did not start the service at all in that past session with a colleague where it happend frequently (because I did not need any input control, only sharing). Maybe that might also be related.

I can trigger the re-prompt still with locking the screen, but this is fine.
What's also interesting: Whatever I choose there it has no effect. I have to displays (see also #4288) and initially shared the 2nd screen. Now when the re-prompt comes it does not make a difference if I chose 1st or 2nd. Still 2nd is shared.

I don't know how I even could switch to the 1st screen (probably I would need to delete the config). But that's maybe another issue :-)

But thanks again for this awesome project and the help so far.

rustdesk · 2023-05-06T09:56:32Z

Screencast shows after sudo apt install xdg-desktop-portal xdg-desktop-portal-gnome and reboot.

Known wayland issues.

Input after unlock is not implemented yet.
curosr capture not implemented, because we have not yet found simple way to do it. @sahilyeole
for portal 1.14, rustdesk will remember the token (~/.config/rustdesk/RustDesk_local.toml
wayland-restore-token), the prompt may not pop up before next-time lock/unlock screen. portable 1.15 have new api for this (no dialog pop up any more), not implement either. https://github.com/flatpak/xdg-desktop-portal/releases/tag/1.15.0
Cursor does not match the actual position on secondary screen (wayland, cursor controlling always on the primary screen) #4288
Shared Clipboard not Functioning with Wayland #3455
Rustdesk keyboard auto-capture and lock (hook for wayland) #5117
Keyboard mapping mismatch with connection from Android to Debian Wayland #5193

Wayland is hard to maintain, as RustDesk developer, I failed to bring wayland up on Ubuntu 22.04 .1 (in VM) today, I remember it worked 2 months ago.

Somehow xdg-desktop-portal has been removed, I install xdg-desktop-portal and xdg-desktop-portal-gnome again, but there is no screencast interface as above (run d-feet).

flatpak/xdg-desktop-portal#861

rustdesk · 2023-05-06T10:15:48Z

I have to close this issue because wayland screencast behavior is so unstable as stated above, it is totally out of our control. We should not spend our limit time on this.

fufesou · 2023-05-11T15:50:09Z

Logs from @amenk

It seems that the capturer often fails to capture picture.
The capture and encoder are created in seconds.

the reprompt happened today in a session between 17:33-19:00 quite ofen (approx all 5 minutes)
My colleague is also on Ubuntu.

[2023-05-08 19:04:19.158033 +02:00] INFO [src/rendezvous_mediator.rs:179] request_pk received from rs-sg.rustdesk.com:21116
[2023-05-08 19:04:34.086344 +02:00] ERROR [src/server/service.rs:242] Error of video service: Wayland capturer none 100 times, try restart capture
[2023-05-08 19:04:34.146550 +02:00] DEBUG [src/server/service.rs:239] Enter video service inner loop
[2023-05-08 19:04:34.248396 +02:00] DEBUG [src/server/wayland.rs:143] #displays=1, current=0, origin: (1920, 0), width=3440, height=1440, cpus=8/8
[2023-05-08 19:04:34.252162 +02:00] INFO [src/server/wayland.rs:176] update mouse resolution: (1920, 5360), (0, 1440)
[2023-05-08 19:04:34.284413 +02:00] INFO [src/server/video_service.rs:457] init bitrate=4086, abr enabled:true
[2023-05-08 19:04:34.284465 +02:00] INFO [libs/scrap/src/common/codec.rs:99] new encoder:VPX(VpxEncoderConfig { width: 3440, height: 1440, timebase: [1, 1000], bitrate: 4086, codec: VP9, num_threads: 4 })
[2023-05-08 19:04:39.223719 +02:00] ERROR [src/server/service.rs:242] Error of video service: Wayland capturer none 100 times, try restart capture
[2023-05-08 19:04:39.283928 +02:00] DEBUG [src/server/service.rs:239] Enter video service inner loop
[2023-05-08 19:04:39.380816 +02:00] DEBUG [src/server/wayland.rs:143] #displays=1, current=0, origin: (1920, 0), width=3440, height=1440, cpus=8/8
[2023-05-08 19:04:39.383698 +02:00] INFO [src/server/wayland.rs:176] update mouse resolution: (1920, 5360), (0, 1440)
[2023-05-08 19:04:39.413298 +02:00] INFO [src/server/video_service.rs:457] init bitrate=4086, abr enabled:true
[2023-05-08 19:04:39.413350 +02:00] INFO [libs/scrap/src/common/codec.rs:99] new encoder:VPX(VpxEncoderConfig { width: 3440, height: 1440, timebase: [1, 1000], bitrate: 4086, codec: VP9, num_threads: 4 })
[2023-05-08 19:04:42.137110 +02:00] DEBUG [libs/hbb_common/src/udp.rs:35] Receive buf size of udp 0.0.0.0:0: Ok(212992)
[2023-05-08 19:04:56.144352 +02:00] DEBUG [src/rendezvous_mediator.rs:166] Latency of rs-sg.rustdesk.com:21116: 314.506ms
[2023-05-08 19:04:56.144446 +02:00] INFO [src/rendezvous_mediator.rs:179] request_pk received from rs-sg.rustdesk.com:21116
[2023-05-08 19:05:09.911044 +02:00] DEBUG [src/rendezvous_mediator.rs:166] Latency of rs-cn.rustdesk.com:21116: 320.385ms
[2023-05-08 19:05:12.658555 +02:00] ERROR [src/server/service.rs:242] Error of video service: Wayland capturer none 100 times, try restart capture
[2023-05-08 19:05:12.718760 +02:00] DEBUG [src/server/service.rs:239] Enter video service inner loop
[2023-05-08 19:05:12.793428 +02:00] DEBUG [src/server/wayland.rs:143] #displays=1, current=0, origin: (1920, 0), width=3440, height=1440, cpus=8/8
[2023-05-08 19:05:12.796937 +02:00] INFO [src/server/wayland.rs:176] update mouse resolution: (1920, 5360), (0, 1440)
[2023-05-08 19:05:12.827302 +02:00] INFO [src/server/video_service.rs:457] init bitrate=4086, abr enabled:true
[2023-05-08 19:05:12.827341 +02:00] INFO [libs/scrap/src/common/codec.rs:99] new encoder:VPX(VpxEncoderConfig { width: 3440, height: 1440, timebase: [1, 1000], bitrate: 4086, codec: VP9, num_threads: 4 })
[2023-05-08 19:05:22.371342 +02:00] ERROR [src/server/service.rs:242] Error of video service: Wayland capturer none 100 times, try restart capture
[2023-05-08 19:05:22.431561 +02:00] DEBUG [src/server/service.rs:239] Enter video service inner loop
[2023-05-08 19:05:22.526494 +02:00] DEBUG [src/server/wayland.rs:143] #displays=1, current=0, origin: (1920, 0), width=3440, height=1440, cpus=8/8
[2023-05-08 19:05:22.529570 +02:00] INFO [src/server/wayland.rs:176] update mouse resolution: (1920, 5360), (0, 1440)
[2023-05-08 19:05:22.559975 +02:00] INFO [src/server/video_service.rs:457] init bitrate=4086, abr enabled:true
[2023-05-08 19:05:22.560018 +02:00] INFO [libs/scrap/src/common/codec.rs:99] new encoder:VPX(VpxEncoderConfig { width: 3440, height: 1440, timebase: [1, 1000], bitrate: 4086, codec: VP9, num_threads: 4 })

rustdesk · 2023-05-12T00:14:42Z

reopen as @fufesou will follow up

rustdesk · 2023-05-22T13:57:29Z

@fufesou how about the status of this issue?

fufesou · 2023-05-22T14:14:27Z

I haven't delved into this issue recently, I'll take a look at it tomorrow.

Aqua1ung · 2023-05-23T02:42:14Z

I haven't delved into this issue recently, I'll take a look at it tomorrow.

Please do! We're desperate!

fufesou · 2023-05-23T03:07:12Z

It may be my fault.
The most probable reason is there is no movement on the screen. There's no need to send new data.
I should not reset the capturer just in a few seconds.

rustdesk/libs/scrap/src/wayland/pipewire.rs

Line 212 in fb1207e

return Ok(PixelProvider::NONE);

This issue may be fixed by PR 4450.

rustdesk · 2023-05-23T03:18:50Z

New build for x86-64 is ready.

rustdesk · 2023-05-23T13:31:28Z

close as fix merged

bayazidbh · 2023-09-04T06:08:29Z

I know that this is merged, but portal seems to have merged remote-desktop-restore-token portal per late July, so it might be useful: flatpak/xdg-desktop-portal/pull/1004

fufesou · 2023-09-04T06:30:36Z

@bayazidbh Thanks.

We've already used this feature in our project. 😄

TamaMcGlinn · 2024-04-04T13:01:30Z

I just had this error with the latest release of RustDesk (1.2.3-1), on Ubuntu 22.04 LTS; is there any workaround?

Mr-MooMoo · 2024-04-25T15:58:53Z

Same error here ; Trying to connect two NixOS/Hyprland Hosts with Client 1.2.4. ((Flutter))

amenk added the bug Something isn't working label May 5, 2023

amenk mentioned this issue May 6, 2023

Cursor does not match the actual position on secondary screen (wayland, cursor controlling always on the primary screen) #4288

Closed

rustdesk added the unreproducible Can not be reproduced label May 6, 2023

rustdesk closed this as completed May 6, 2023

rustdesk mentioned this issue May 11, 2023

Wayland support #56

Closed

rustdesk added unreproducible Can not be reproduced and removed unreproducible Can not be reproduced labels May 11, 2023

rustdesk reopened this May 12, 2023

rustdesk mentioned this issue May 13, 2023

Login Error: No such interface “org.freedesktop.portal.ScreenCast” on object at path /org/freedesktop/portal/desktop clear linux #4164

Closed

This was referenced May 19, 2023

Clear does not support screen recording in Wayland clearlinux/distribution#2892

Closed

xdg-desktop-portal-gnome please! clearlinux/distribution#2898

Closed

fufesou mentioned this issue May 23, 2023

wayland, comment out reseting capturer for now #4450

Merged

rustdesk closed this as completed May 23, 2023

sahilyeole mentioned this issue Sep 29, 2023

Pressing the display button shows screen sharing window. It persists as long as the dropdown is visible and goes away once dropdown is hidden. #5853

Closed

rustdesk mentioned this issue Oct 8, 2023

Add wayland clipboard native support #5900

Closed

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Getting the share-screen prompt every view minutes in a wayland screen share session #4276

Getting the share-screen prompt every view minutes in a wayland screen share session #4276

amenk commented May 5, 2023

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Getting the share-screen prompt every view minutes in a wayland screen share session #4276

Getting the share-screen prompt every view minutes in a wayland screen share session #4276

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amenk commented May 5, 2023

Bug Description

How to Reproduce

Expected Behavior

Operating system(s) on local side and remote side

RustDesk Version(s) on local side and remote side

Screenshots

Additional Context

rustdesk commented May 5, 2023

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amenk commented May 5, 2023

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