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RustDesk usage exception on Windows 11 #7341

Closed
Tracked by #7342
Thinker-Joe opened this issue Mar 8, 2024 · 2 comments
Closed
Tracked by #7342

RustDesk usage exception on Windows 11 #7341

Thinker-Joe opened this issue Mar 8, 2024 · 2 comments
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bug Something isn't working unreproducible Can not be reproduced

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@Thinker-Joe
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Bug Description

I encountered an abnormal situation when using Rustdesk to operate a Windows 11 client.

Symptoms:

  • After connecting to the client, the Rustdesk window will form a mask layer that blocks my normal software operations.
  • The window memory will not be refreshed. Only after I blindly minimize the Rustdesk window (because the window is white), can I operate normally.
  • If I do not minimize the Rustdesk window, it will cause the following problems:
    • Clicking to open any software will not pop up any window. I need to right-click the icon to pop up the software window.
    • Clicking the minimize button of the software will cause the page to turn white. The white screen window cannot be operated in any way.

How to Reproduce

  1. Install Rustdesk on both the server and client computers.
  2. Connect to the client computer from the server computer.
  3. Perform any operation on the client computer.

Expected Behavior

The Rustdesk window should not block normal software operations. The window memory should be refreshed in real time.

Operating system(s) on local side and remote side

Windows 11 23H2(22631.3235)

RustDesk Version(s) on local side and remote side

1.2.3 -> 1.2.3-1

Screenshots

Please check out this MP4

20240308_194352.mp4

image

Additional Context

No response

@Thinker-Joe Thinker-Joe added the bug Something isn't working label Mar 8, 2024
@Thinker-Joe
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Try again after restarting the computer and it's even worse, minimising the restdesk window doesn't restore the operation either

@rustdesk rustdesk added the unreproducible Can not be reproduced label Mar 8, 2024
@rustdesk
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rustdesk commented Mar 8, 2024

tracked by #7342

@rustdesk rustdesk closed this as completed Mar 8, 2024
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