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Cannot get Participants for a Conference #3

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kevinburke opened this issue Oct 28, 2016 · 6 comments
Open

Cannot get Participants for a Conference #3

kevinburke opened this issue Oct 28, 2016 · 6 comments

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@kevinburke
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You can view Participants for a Conference in the dashboard, but they are not available via the Twilio API. This is really frustrating.

Scraping the dashboard is probably a TOS violation; even though we are only doing database reads, Twilio has lots of fraudulent account signups and will probably have good defenses in place against scripting.

@kevinburke
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kevinburke commented Oct 28, 2016

These are prohibited per the AUP:

Attempting to bypass or break any security mechanism on any of the Services or using the Services in any other manner that poses a security or service risk to Twilio or any of its users.

Reverse-engineering the Services in order to find limitations, vulnerabilities, or evade filtering capabilities.

@Anuragpandit
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Maybe I'm missing something, but why is the https://www.twilio.com/docs/api/rest/participant endpoint deficient?

@kevinburke
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You'd have to ask Twilio directly. (Please do, as they listen to customers when choosing feature support)

@kevinburke
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Sorry - I might have misread you. Here are the things I want in the Participant API that are currently available in the dashboard, but not via the API:

  • See which Participants participated in a Conference after the Conference is complete.
  • Filter Conferences by Participant phone number
  • View Recordings attached to a conference

I searched for a while before giving up. If there are ways to do those that don't involve "have a database up and running while the Conference is in progress", or "scrape the Twilio Dashboard", please let me know.

@Anuragpandit
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Ahh thanks, I'm a PM at Twilio so I'll relay it to the right folks internally.

@kevinburke
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OK - FWIW, I've chatted with Andrew Jordan, Carter Rabasa, and Rob Spectre about this, but appreciate further followups!

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