Unable to save selected template in campaign

[jlavsund]

Issue:

When I try to save the selected template in the campaign wizard I get this error in the browser console.

EmailTemplate.js:69 Uncaught TypeError: window.parent.$ is not a function
at save (EmailTemplate.js:69:15)
at EmailTemplateController (EmailTemplate.js:77:55)
at HTMLInputElement.onclick (index.php?return_module=Campaigns&campaign_id=1c129887-849e-9e82-7c3a-64030d550782&return_action=WizardNewsLetter&return_id=1c129887-849e-9e82-7c3a-64030d550782&module=Campaigns&action=WizardMarketing:959:116)
save @ EmailTemplate.js:69
EmailTemplateController @ EmailTemplate.js:77
onclick @ index.php?return_module=Campaigns&campaign_id=1c129887-849e-9e82-7c3a-64030d550782&return_action=WizardNewsLetter&return_id=1c129887-849e-9e82-7c3a-64030d550782&module=Campaigns&action=WizardMarketing:959

Expected Behavior:

Being able to save the template and click next to continue with the campaign wizard.

Actual Behavior:

Nothing happens except for the error message in the browser developer console.

Steps to Reproduce:

1. Create new campaign.
2. Select email.
3. Fill in all the fields and click next.
4. Select a target list and click next.
5. Select a template and click save. Nothing happens.

Environment:

SuiteCRM 8.2.4 on an Ubuntu 20.04.5 server with MariaDB 10.3.38 and PHP 7.4.3. and Chrome 110.0.5481.178 on Windows 11.

[samirchauhan]

Any update on this issue, I am facing the same. Not able to select template and move to next screen.

[pgorod]

Perhaps this is the same issue as #186?

Please try this fix here, if applicable:
#186 (comment)

If it is the same, then this issue here can be closed as a duplicate.

[samirchauhan]

@pgorod This doesn't fix the issue which I am facing regarding the email templates not being saved. Here's the screenshot of the msg and error:

[jlavsund]

As Samirchauhan said this doesnt´t fix the template save error but after removing the spaces in the file I´m able to click next in the capaign wizard without saving. So I can contine to create the campign.

[Zahid-Abbas-Ali-Baig]

I'm facing the same issue has any new updates on it @pgorod .

[Zahid-Abbas-Ali-Baig]

I have resolved the issue by editing the following file /public/legacy/modules/EmailTemplates/EmailTemplate.js

• Replace the window.parent.$('.ui-dialog-content:visible').dialog('close'); with $('.ui-dialog-content:visible').dialog('close'); on line number 330
• Replace the window.parent.$('.ui-dialog-content:visible').dialog('close'); with $('.ui-dialog-content:visible').dialog('close'); on line number 308

By doing this it would be fixed @pgorod