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Campaign Email - The character + will be removed from the email if tracker link is inserted #5890

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afatac opened this issue May 17, 2018 · 0 comments
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Area: Emails Issues & PRs related to all things regarding emails & email module Type:Bug Bugs within the core SuiteCRM codebase

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@afatac
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afatac commented May 17, 2018

Issue

See the post at https://suitecrm.com/suitecrm/forum/suitecrm-7-0-discussion/19100-strange-behaviour-in-campaign-email

Expected Behavior

The character + should not be removed from the email

Actual Behavior

The character + is removed from email if tracker link is inserted

No related error message

Possible Fix

Steps to Reproduce

  1. Start create Email type campagn
  2. Select an existing Target List. Target List type is Test
  3. Select an existing email template and insert a tracker link
  4. At the final step of the wizard, click View Details at the bottom
  5. At the Details page, select Actions > Send Test
  6. Select campaign message and click Send

Context

The + character in front of our phone number (+country code - area code - phone number) is missing in the received test email

Your Environment

  • SuiteCRM Version used: 7.10.4
  • Browser name and version (e.g. Chrome Version 51.0.2704.63 (64-bit)): Opera 52.0.2871.99
  • Environment name and version (e.g. MySQL, PHP 7): MySQL, PHP 7
  • Operating System and version (e.g Ubuntu 16.04): Shared Linux host
@Dillon-Brown Dillon-Brown added the Area: Emails Issues & PRs related to all things regarding emails & email module label Jun 1, 2018
@samus-aran samus-aran added the Type:Bug Bugs within the core SuiteCRM codebase label Aug 31, 2020
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Labels
Area: Emails Issues & PRs related to all things regarding emails & email module Type:Bug Bugs within the core SuiteCRM codebase
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