Product Image does not display when using PDF templates.

[jack7anderson7]

After creating a PDF Template and adding the Product image as a variable, when printing as a PDF on the Quote record it does not display the image. I have tried both .png and .jpg image types and the error still occurs.

Issue

Shown above is the PDF Template I created.

This is showing the product has an image attached

Quote_Test_Quote.pdf
Above is the result of 'Print as PDF'

Expected Behavior

Image should display correctly

Actual Behavior

Image does not display correctly

Possible Fix

Steps to Reproduce

1. Create a Product and add an image
2. Create a PDF template and include the variable for the product image
3. Create a Quote and relate the Product
   4.Print Quote as PDF

Your Environment

• SuiteCRM Version used: 7.11.8
• Operating System and version (e.g Ubuntu 16.04): 18.04

[Mac-Rae]

Hi @jack7anderson7,

This issue has been confirmed to exist and is replicable in the latest 7.10.x version.

Thanks 👍

[maladrill]

It affects all images in pdf Quotes. I replicated it in https://demo.suiteondemand.com.
SuiteCRM Logo in Quote template (https://demo.suiteondemand.com/themes/default/images/company_logo.png) is not inserted into layout.
I checked in my v 7.11.8 - code added in commit d1279ca is missing in modules/AOS_PDF_Templates/PDF_Lib/mpdf.php
Adding it does not fix the issue.

[Mephisztoe]

It affects all images in pdf Quotes. I replicated it in https://demo.suiteondemand.com.
SuiteCRM Logo in Quote template (https://demo.suiteondemand.com/themes/default/images/company_logo.png) is not inserted into layout.
I checked in my v 7.11.8 - code added in commit d1279ca is missing in modules/AOS_PDF_Templates/PDF_Lib/mpdf.php
Adding it does not fix the issue.

May I ask why you added it then? ;-)

However, this problem still exists in 7.11.15.

I wanted to use this for adding signatures to the users' records and reference them within invoice templates...

[moyoussry]

Still exist

Version 7.11.20
Sugar Version 6.5.25 (Build 344)