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I would love auto case assignment to be able to assign according the weekdays. We require this because our small employee team essentially time share one full time job. So employee A does Monday, Tuesday and Thursday while employee B does Wednesday and Friday. It would be ideal that cases get assigned to who is on that day.
The text was updated successfully, but these errors were encountered:
Mac-Rae
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Type:Suggestion
Issue containing a suggestion of functionality, process or UI. Associated PRs are called enhancement
label
Dec 16, 2019
I would love auto case assignment to be able to assign according the weekdays. We require this because our small employee team essentially time share one full time job. So employee A does Monday, Tuesday and Thursday while employee B does Wednesday and Friday. It would be ideal that cases get assigned to who is on that day.
The text was updated successfully, but these errors were encountered: