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[WEB][BUG] Can not connect to server... #630

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Drmohammad11 opened this issue Nov 3, 2019 · 11 comments
Closed

[WEB][BUG] Can not connect to server... #630

Drmohammad11 opened this issue Nov 3, 2019 · 11 comments

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@Drmohammad11
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What are the steps to reproduce this issue?

  1. download last update [2019 oct 20]
  2. install web panel
  3. add a server and admin
  4. go to edite admin > edite server access > save changes
  5. you see error [Can not connect to server...]

What happens?

you see will not any change on server and sb_admins.cfg
but will save changes on web panel and database

What were you expecting to happen?

save all changes on server and sb_admins.cfg

Any logs, error output, etc.?

http://uupload.ir/files/uzh_capture12.png

Any other comments?

no, thank you

What versions of software are you using?

Operating System: windows server 2008 r2
SourceBans++ Version: 1.7.0 | Git: 931
PHP Version: 7.3.9
MySQL Version: 5.6
Link to your project:
Link to a phpinfo() output:

@rumblefrog
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@Drmohammad11
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Drmohammad11 commented Nov 3, 2019

i think this is the problem from web panel:

[+] SourceBans "Error Connecting()" Debug starting for server XXX.XXX.XXX.XXX:27015

[+] Trying to establish UDP connection
[+] UDP connection successfull!
[+] Trying to write to the socket
[+] Successfully requested server info. (That doesn't mean anything on an UDP stream.) Reading...
[+] Got an response! Server: *********** | Public #1 Server [Pro Player][!ws]

[+] Trying to establish TCP connection
[+] TCP connection successfull!
[+] Trying to write to TCP socket and authenticate via rcon
[+] Successfully sent authentication request. Reading...
[+] Got an response!
[+] Password correct!

@rumblefrog
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GMP Extension

@Drmohammad11
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Drmohammad11 commented Nov 4, 2019

GMP Extension

i again checked php.ini but this extension enabled:
extension=gmp

i have this problem after update web panel. before update i didn't have this problem

@rumblefrog
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Then provide PHP log and phpinfo like asked in the template.

@Drmohammad11
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Drmohammad11 commented Nov 4, 2019

Then provide PHP log and phpinfo like asked in the template.

please check this page :
dashboard/phpinfo.php

@rumblefrog
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And php log?

@Drmohammad11
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And php log?

i can not find this log. where dir??

@rumblefrog
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Consult your system administrator or OS/Distro/Web server documentation.

@aavram93
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aavram93 commented Nov 5, 2019

I was on this situation few weeks ago, my problem was from the server! Was not permited to be interogated to I recommand you to check add on server.cfg
// Host Information
//
host_info_show 2
host_name_store 1
host_players_show 2

And check Linux Server where is hosted your server to accepting incoming traffic

@Drmohammad11
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I was on this situation few weeks ago, my problem was from the server! Was not permited to be interogated to I recommand you to check add on server.cfg
// Host Information
//
host_info_show 2
host_name_store 1
host_players_show 2

And check Linux Server where is hosted your server to accepting incoming traffic

dont work :/

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