Add support for Amazon account login method

[Buckeyes02]

Trying to setup in integrations it gives an unknown error when typing in an email address and hitting submit. The logs from this are below. Putting in a phone number doesn't throw an error, but it never sends a text. Using latest integration version (1.1.3) and Home Assistant (2021.7.3). Home Assistant is installed via the supervised method running on Debian if that makes a difference, however, I tested it on a different install running HassOS with the same errors.

Thanks.

Logs:

Log1
This error originated from a custom integration.

Logger: custom_components.eero.config_flow
Source: custom_components/eero/config_flow.py:69
Integration: eero (documentation, issues)
First occurred: 5:04:14 PM (1 occurrences)
Last logged: 5:04:14 PM

Status: 401, Error Message: error.login.unknown
End Log1**

Log2*****
This error originated from a custom integration.

Logger: aiohttp.server
Source: custom_components/eero/config_flow.py:72
Integration: eero (documentation, issues)
First occurred: 5:04:14 PM (1 occurrences)
Last logged: 5:04:14 PM

Error handling request
Traceback (most recent call last):
File "/usr/local/lib/python3.9/site-packages/aiohttp/web_protocol.py", line 422, in _handle_request
resp = await self._request_handler(request)
File "/usr/local/lib/python3.9/site-packages/aiohttp/web_app.py", line 499, in _handle
resp = await handler(request)
File "/usr/local/lib/python3.9/site-packages/aiohttp/web_middlewares.py", line 119, in impl
return await handler(request)
File "/usr/src/homeassistant/homeassistant/components/http/security_filter.py", line 60, in security_filter_middleware
return await handler(request)
File "/usr/src/homeassistant/homeassistant/components/http/forwarded.py", line 197, in forwarded_middleware
return await handler(request)
File "/usr/src/homeassistant/homeassistant/components/http/request_context.py", line 24, in request_context_middleware
return await handler(request)
File "/usr/src/homeassistant/homeassistant/components/http/ban.py", line 78, in ban_middleware
return await handler(request)
File "/usr/src/homeassistant/homeassistant/components/http/auth.py", line 144, in auth_middleware
return await handler(request)
File "/usr/src/homeassistant/homeassistant/components/http/view.py", line 135, in handle
result = await result
File "/usr/src/homeassistant/homeassistant/components/config/config_entries.py", line 155, in post
return await super().post(request, flow_id)
File "/usr/src/homeassistant/homeassistant/components/http/data_validator.py", line 63, in wrapper
result = await method(view, request, *args, **kwargs)
File "/usr/src/homeassistant/homeassistant/helpers/data_entry_flow.py", line 109, in post
result = await self._flow_mgr.async_configure(flow_id, data)
File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 202, in async_configure
result = await self._async_handle_step(flow, cur_step["step_id"], user_input)
File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 260, in _async_handle_step
result: FlowResult = await getattr(flow, method)(user_input)
File "/config/custom_components/eero/config_flow.py", line 72, in async_step_user
self.user_input[CONF_USER_TOKEN] = self.response["user_token"]
TypeError: 'NoneType' object is not subscriptable

End Log2***

[jtitley]

Same issue here. I posted on the HA community forums as well. But now that I think about it, it never worked in the App either. I ended up using an Amazon account because no verification by email or SMS. I think it's a problem with Eero.

[Buckeyes02]

Same issue here. I posted on the HA community forums as well. But now that I think about it, it never worked in the App either. I ended up using an Amazon account because no verification by email or SMS. I think it's a problem with Eero.

Can you explain what you mean that you ended up using an Amazon account? Is there another way to get this integration working?

Thanks.

[trekie86]

This error originated from a custom integration.

Logger: custom_components.eero.config_flow
Source: custom_components/eero/config_flow.py:69
Integration: eero (documentation, issues)
First occurred: 2:50:23 PM (1 occurrences)
Last logged: 2:50:23 PM

Status: 401, Error Message: error.login.unknown

This error originated from a custom integration.

Logger: aiohttp.server
Source: custom_components/eero/config_flow.py:72
Integration: eero (documentation, issues)
First occurred: 2:50:23 PM (1 occurrences)
Last logged: 2:50:23 PM

Error handling request
Traceback (most recent call last):
File "/usr/local/lib/python3.9/site-packages/aiohttp/web_protocol.py", line 422, in _handle_request
resp = await self._request_handler(request)
File "/usr/local/lib/python3.9/site-packages/aiohttp/web_app.py", line 499, in _handle
resp = await handler(request)
File "/usr/local/lib/python3.9/site-packages/aiohttp/web_middlewares.py", line 119, in impl
return await handler(request)
File "/usr/src/homeassistant/homeassistant/components/http/security_filter.py", line 60, in security_filter_middleware
return await handler(request)
File "/usr/src/homeassistant/homeassistant/components/http/forwarded.py", line 211, in forwarded_middleware
return await handler(request)
File "/usr/src/homeassistant/homeassistant/components/http/request_context.py", line 24, in request_context_middleware
return await handler(request)
File "/usr/src/homeassistant/homeassistant/components/http/ban.py", line 78, in ban_middleware
return await handler(request)
File "/usr/src/homeassistant/homeassistant/components/http/auth.py", line 144, in auth_middleware
return await handler(request)
File "/usr/src/homeassistant/homeassistant/components/http/view.py", line 135, in handle
result = await result
File "/usr/src/homeassistant/homeassistant/components/config/config_entries.py", line 155, in post
return await super().post(request, flow_id)
File "/usr/src/homeassistant/homeassistant/components/http/data_validator.py", line 63, in wrapper
result = await method(view, request, *args, **kwargs)
File "/usr/src/homeassistant/homeassistant/helpers/data_entry_flow.py", line 109, in post
result = await self._flow_mgr.async_configure(flow_id, data)
File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 202, in async_configure
result = await self._async_handle_step(flow, cur_step["step_id"], user_input)
File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 260, in _async_handle_step
result: FlowResult = await getattr(flow, method)(user_input)
File "/config/custom_components/eero/config_flow.py", line 72, in async_step_user
self.user_input[CONF_USER_TOKEN] = self.response["user_token"]
TypeError: 'NoneType' object is not subscriptable

I'm facing the same problem.

[trekie86]

So I did some additional digging to ensure I could see what was going on. When I make the request to the API (POST https://api-user.e2ro.com/2.2/login) with my email address, the response is

{
    "meta": {
        "code": 401,
        "server_time": "2021-08-30T23:48:32.057Z",
        "error": "error.login.unknown"
    }
}

When I test with my phone number, I get the following response:

{
    "meta": {
        "code": 200,
        "server_time": "2021-08-30T23:49:39.117Z"
    },
    "data": {
        "user_token": "<MY_SECRET_TOKEN>"
    }
}

However, in the later situation I do not receive any text message.

Looking at my Eero app, I have my Amazon login setup as my profile. So I suspect there is a step as part of the authentication that is missing to SSO experience for an Amazon profile. I can't seem to find documentation for the Eero API to figure out what properties are necessary to support the Amazon auth.

[broyuken]

I'm having this same issue. Can you not use this integration if you are using your amazon account as the login?

[Buckeyes02]

I'm having this same issue. Can you not use this integration if you are using your amazon account as the login?

That's what I'm assuming. I ended up removing the eero network from the Amazon account and created a new non-Amazon login. After recreating the network on the new account this integration worked fine. Luckily, this was for my parents network that is pretty basic, so it was easy enough to recreate it. I'm going to go ahead and close this issue since I'm not sure that it can be resolved anyway and there is a workaround.

[trekie86]

Just because there is a workaround doesn't mean that it isn't a bug that should be investigated. Personally I think this should be left open to find a solution, not everyone can just as easily teardown their network and set it back up again.

[joeShuff]

I agree this should be left open, but it might also be useful to go to the library that this integration uses for the authentication. This is an issue on that repo for this exact thing. Maybe send some traffic that way?

[broyuken]

I agree as well, please open this back up so we can work on getting it to work. I know amazon logins work because the alexa media player uses amazon for authentication.

[Buckeyes02]

I'll go ahead and reopen this for you guys. Not sure how much good it will do given that it has been open for a while with zero traction toward a solution. Just semantics, but knowing what the problem is now I wouldn't classify it as a bug, but more of a feature request to support a new authentication method. Regardless, I'm going to stop following this issue as I no longer have a stake in it.

[jmg292]

@joeShuff thanks for linking to the eero-client library issue. I had no idea this integration existed, but I've been reversing the eero APK for a few hours to solve this Amazon auth issue, with the express intent of getting that data integrated into hass. You just saved me a ton of effort. Now I can just focus on fixing the issue here instead.

@trekie86's earlier suspicions about missing some steps is right on the money. The auth flow for an Amazon account is separate from eero's account management - it's a convoluted multi-step challenge-handshake-response protocol handled through an Amazon library embedded within the eero APK. Fortunately for us it's documented and there's an SDK available.

Should be all we need to get started on an implementation for this integration. I'm getting started on it now.

Should have an update in a few days unless I get sidetracked or someone else beats me to it!

[joeShuff]

@jmg292 Glad to help! Good luck trying to figure this out, if you need any help testing/a fresh set of eyes on the code give me a shout, I am quite experienced in python and would like to help!

[schmittx]

I personally don't plan to pursue adding support for Amazon login, namely because I don't use it so I can't test it easily. However, feel free to submit a PR if you'd like.

[smiller171]

@jmg292 Did you ever make any progress on this?

[jvolkheimer]

Hi all - at some point, Amazon added the ability to create more than one administrative account. On a separate device I created a non-Amazon account, invited that account from my Amazon Eero account, and used that for this integration. Works like a charm...so not a fix but a decent workaround IMO.

[joeShuff]

That worked for me, thanks! @jvolkheimer

[daveparslow]

@jvolkheimer This also worked for me. Wish this was documented on the main readme.

[brian-gates]

@jvolkheimer I just created a new, non-Amazon account and still get Unknown error occurred when attempting to login with the integration. Is this function no longer working or is there some step I'm missing?

[addshore]

Further to the workaround by @jvolkheimer,

I just generated an invite link for another admin account, logged out from my Amazon account in the eero app on my phone, and joined eero again creating a new account using the link on the same device, using my regular email and password.