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[BUG-232934] Legitimate http request returning 502 in world, works out of world. #10109

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sl-service-account opened this issue Nov 16, 2022 · 1 comment

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@sl-service-account
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sl-service-account commented Nov 16, 2022

What just happened?

Script returns 502 error in world, has worked for literally years, queries still work in external browser.

This is part of NCI's security software, has been working without problems since 2018 or earlier.

Small failing script attached.

What were you doing when it happened?

NCI Land Officers starting receiving error messages about failure to connect to site. Connection works in a browser, does not work even in simple attached script.

What were you expecting to happen instead?

Expecting legitimate response from http request.

Other information

I'm quite sure something has changed but am at a loss as to imagine what it might be. Grateful for any help and hoping it's easy fixable. Thanks!

It is failing in multiple locations, at least Kuula, Hamnida, and Lexicolo, for multiple people. the security code has not changed for literally years.

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Original Jira Fields
Field Value
Issue BUG-232934
Summary Legitimate http request returning 502 in world, works out of world.
Type Bug
Priority Unset
Status Closed
Resolution Duplicate
Reporter Janet Rossini (janet.rossini)
Created at 2022-11-16T14:13:09Z
Updated at 2022-11-16T18:24:06Z
{
  'Build Id': 'unset',
  'Business Unit': ['Platform'],
  'Date of First Response': '2022-11-16T11:37:04.295-0600',
  "Is there anything you'd like to add?": "I'm quite sure something has changed but am at a loss as to imagine what it might be. Grateful for any help and hoping it's easy fixable. Thanks!\r\n\r\nIt is failing in multiple locations, at least Kuula, Hamnida, and Lexicolo, for multiple people. the security code has not changed for literally years.",
  'ReOpened Count': 0.0,
  'Severity': 'Unset',
  'System': 'SL Simulator',
  'Target Viewer Version': 'viewer-development',
  'What just happened?': "Script returns 502 error in world, has worked for literally years, queries still work in external browser.\r\n\r\nThis is part of NCI's security software, has been working without problems since 2018 or earlier. \r\n\r\nSmall failing script attached.",
  'What were you doing when it happened?': 'NCI Land Officers starting receiving error messages about failure to connect to site. Connection works in a browser, does not work even in simple attached script. ',
  'What were you expecting to happen instead?': 'Expecting legitimate response from http request.',
  'Where': 'Kuula, Hamnida, Lexicolo. The attached script will probably fail everywhere in world.',
}
@sl-service-account
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Maestro Linden commented at 2022-11-16T17:37:04Z

Please see BUG-232915 - bhgui.nci-sl.info is hosted on Dreamhost, which is currently refusing connections from SL. We are attempting to have the block removed.

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