[BUG-6216] In my inventory, there's no more the section "just received" and i lost all the items (a lot) i've bought from the marketplace. The section "just received" has just disapeared from my inventory, with all the items i did'nt put in the section "inventory"

[sl-service-account]

No more problem. Many thanks for your solution, it was exactly what happened !

Links

Duplicates

• [BUG-5874] Received Items Folder Vanished -- when forced to appear, repeats normal inventory instead of MP purchases #13784

Original Jira Fields

Field	Value
Issue	BUG-6216
Summary	In my inventory, there's no more the section "just received" and i lost all the items (a lot) i've bought from the marketplace. The section "just received" has just disapeared from my inventory, with all the items i did'nt put in the section "inventory"
Type	Bug
Priority	Unset
Status	Needs More Info
Resolution	Unresolved
Reporter	Fidji Morrisey (fidji.morrisey)
Created at	2014-05-31T11:20:02Z
Updated at	2017-07-07T15:54:16Z

{
  'Business Unit': ['Platform'],
  'Date of First Response': '2014-05-31T06:25:02.908-0500',
  "Is there anything you'd like to add?": "I hope i didn't lost all those items, because there's a lot i bought from the marketplace",
  'System': 'SL Viewer',
  'Target Viewer Version': 'viewer-development',
  'What just happened?': "see above, i didn't do nothing, when i connect, i noticed a lack in the inventory, but i thought in a first time i did a bad action, but after some moments, i needed an object from this section of my inventory (the new items section, the ones i bought in marketplace) and i found not this section.",
  'What were you doing when it happened?': 'i was at home in Elvarg sim',
  'What were you expecting to happen instead?': 'i was at home in Elvarg sim, i had to set up an outfit on my avatar',
  'Where': 'http://maps.secondlife.com/secondlife/Elvarg/94/76/395',
}

[sl-service-account]

Whirly Fizzle commented at 2014-05-31T11:25:03Z

Heya Fidji,

There have been a few cases of this recently - see BUG-5874 and linked issues.
So far it is a mystery how this is happening unless you accidently moved the Received items folder into another folder within the Recent tab of inventory.

Please can you try the following:

• Login and purchase the following free item from the marketplace: https://marketplace.secondlife.com/p/Kyle-Linden-Bear-2011-Direct-Delivery/2155126
• Once the item is delivered, open inventory and go to your Recent items tab.
• It is probable that your Received Items folder has become misplaced inside another folder, so look inside any folders that now show in the Recent Items tab and see if you can see a normal folder in there named Received Items once the delivery has arrived.
• If it doesn't show, in recent tab, go to filters and set back an hour or so or reset filters or choose always show folders.
• If you can find the Received Items folder in Recent Items, drag it into the main My Inventory folder.
• Then relog

Does this fix your problem?

[sl-service-account]

Fidji Morrisey commented at 2014-05-31T15:05:07Z

No more problem, thanks for your solution, it was exactly what happened !

[sl-service-account]

Whirly Fizzle commented at 2014-05-31T15:32:40Z

Great! Glad that worked for you Fidji.
The cause of this problem is still unknown.
Can I ask if you use any third party viewers at all or are you exclusively using the official viewer?
Thanks!

[sl-service-account]

Saeros Linden commented at 2017-07-07T00:43:35Z

Our apologies, it appears this jira has been a victim of a spammer. We’re cleaning up the offending comments, sorry for the mess!