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[BUG-6328] My issues is my avatar graphic is split in half with no bottom half and the legs of my avatar is stretching along the map. #14199

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sl-service-account opened this issue Jun 11, 2014 · 2 comments

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@sl-service-account
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sl-service-account commented Jun 11, 2014

Steps to Reproduce

Just started so obviously joining a room.

Actual Behavior

I've just started second life from coming off IMVU and the graphic of my avatar is horrendous, half of my avatar isn't even showing and is stretched across the map
not a good first impression.

Expected Behavior

For this game to actually work! and also not to be slow!

Other information

Yes, work on this game!

Links

Duplicates

Original Jira Fields
Field Value
Issue BUG-6328
Summary My issues is my avatar graphic is split in half with no bottom half and the legs of my avatar is stretching along the map.
Type Bug
Priority Unset
Status Needs More Info
Resolution Unresolved
Reporter iicheshirecatii (iicheshirecatii)
Created at 2014-06-11T15:18:06Z
Updated at 2017-07-07T15:54:18Z
{
  'Business Unit': ['Platform'],
  'Date of First Response': '2014-06-11T10:32:23.385-0500',
  "Is there anything you'd like to add?": 'Yes, work on this game! ',
  'System': 'SL Viewer',
  'Target Viewer Version': 'viewer-development',
  'What just happened?': "I've just started second life from coming off IMVU and the graphic of my avatar is horrendous, half of my avatar isn't even showing and is stretched across the map\r\nnot a good first impression.",
  'What were you doing when it happened?': 'Just started so obviously joining a room.',
  'What were you expecting to happen instead?': 'For this game to actually work! and also not to be slow! ',
  'Where': 'http://maps.secondlife.com/secondlife/London England UK/188/142/22',
}
@sl-service-account
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Alexa Linden commented at 2014-06-11T15:32:23Z

Good morning! Since you have just started you will have been given one of the new fitted mesh avatars.
There is a known problem with these avatars on AMD graphics cards with certain graphics settings - please see BUG-5156 for details.

If you enable Advanced Lighting Model under Me -> Preferences -> Graphics -> Advanced, this should stop the new avatar bodies looking stretched.
If enabling Advanced Lighting Model does not help, or causes too much of a performance impact on your system, then under the same graphics preferences tab, you need to untick "Hardware Skinning".
Note that disabling Hardware Skinning can cause a performance drop on some systems and most mesh will look pretty ugly and have bad shading.

This bug also affects non-fitted mesh - see BUG-5139 for details.
However, updating your graphics driver to the most recent 14.4 Catalyst version should fix most cases of this (it will not fix the fitted mesh starter avatars though).
The latest driver for your card can be found here: http://support.amd.com/en-us/download/desktop?os=Windows%208.1%20-%2064#amd-catalyst-packages

If you are still having problems with your starter avatar, then please go to Me -> Choose an avatar -> Classics
None of the avatars under the Classics section are affected by this bug.

Hope that helps

@sl-service-account
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Saeros Linden commented at 2017-07-07T00:43:41Z

Our apologies, it appears this jira has been a victim of a spammer. We’re cleaning up the offending comments, sorry for the mess!

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