[BUG-6412] there's a glitch

[sl-service-account]

Steps to Reproduce

Starting up the game.

Actual Behavior

I just started the game for the first time and when I loaded on the island both the people around me and I appeared as if we've been streched out and had every bone in our body broken.

Expected Behavior

For it to work like any other game.

Other information

Links

Duplicates

• [BUG-5156] Dresses purporting to be Fitted Mesh stretch to 0,0,0 #13283

Original Jira Fields

Field	Value
Issue	BUG-6412
Summary	there's a glitch
Type	Bug
Priority	Unset
Status	Closed
Resolution	Duplicate
Reporter	DrBangalter (drbangalter)
Created at	2014-06-19T09:44:46Z
Updated at	2014-06-19T16:02:59Z

{
  'Business Unit': ['Platform'],
  'Date of First Response': '2014-06-19T05:44:02.962-0500',
  'System': 'SL Viewer',
  'Target Viewer Version': 'viewer-development',
  'What just happened?': "I just started the game for the first time and when I loaded on the island both the people around me and I appeared as if we've been streched out and had every bone in our body broken.",
  'What were you doing when it happened?': 'Starting up the game.',
  'What were you expecting to happen instead?': 'For it to work like any other game.',
  'Where': 'http://maps.secondlife.com/secondlife/Learning Island 4/120/83/10',
}

[sl-service-account]

Whirly Fizzle commented at 2014-06-19T10:44:03Z, updated at 2014-06-19T10:44:43Z

Heya DrBangalter,

There is a known problem with the starter avatars with certain graphics cards with certain graphics settings - please see BUG-5156 for details.

Because you have Intel graphics and not AMD graphics, Im fairly certain that this bug will be fixed for you if you update to Mac Mavericks - which will also update your graphics drivers.
You are using Mac 10.6.8, which is not actually supported anymore for Second life - please see http://community.secondlife.com/t5/Tools-and-Technology/Updates-to-the-Second-Life-System-Requirements/ba-p/2643650
I strongly advise that you update to Mavericks or you will also suffer from very poor performace and some Mac 10.6.8 specific rendering glitches on Second Life.

If you do not wish to update your operating system then please go to Me -> Preferences -> Graphics -> Advanced and untick "Hardware Skinning". This should fix the broken looking avatars.
If unticking hardware skinning does not help, then in the same place in preferences, untick "Atmospheric Shaders".

You can also change your avatar so that you are not wearing one affected by this bug.
Go to Me -> Choose an avatar -> Classics and click "select" on the avatar of your choice.

All the avatars under the classics tab should display correctly for you.

Hope that helps :)