[BUG-7181] I tried opening a youtube link n and AVG detected bug

[sl-service-account]

Steps to Reproduce

I told u

Actual Behavior

I tried opening a youtube link n and AVG detected bug. it tried to repaire and systen got shut down. again when I opened sl viewer my screen got filled with msg
I tried removing it. it appears again and again !
msg is
No media plugin was found to handle the "text/html" mime type. media of this type will be unavailable .

Expected Behavior

I told yaa

Other information

it should have played u tube !

Links

Duplicates

• [BUG-2745] User spammed with notifications if SLPlugin.exe can't be found. #11841

Original Jira Fields

Field	Value
Issue	BUG-7181
Summary	I tried opening a youtube link n and AVG detected bug
Type	Bug
Priority	Unset
Status	Closed
Resolution	Contact Support
Reporter	turn2mi (turn2mi)
Created at	2014-09-03T13:04:42Z
Updated at	2014-09-04T15:21:46Z

{
  'Business Unit': ['Platform'],
  'Date of First Response': '2014-09-03T16:36:37.507-0500',
  "Is there anything you'd like to add?": 'it should have played u tube !',
  'System': 'SL Viewer',
  'Target Viewer Version': 'viewer-development',
  'What just happened?': 'I tried opening a youtube link n and AVG detected bug. it tried to repaire and systen got shut down. again when I opened sl viewer my screen got filled with msg \r\n I tried removing it. it appears again and again !\r\nmsg is \r\nNo media plugin was found to handle the "text/html" mime type. media of this type will be unavailable .',
  'What were you doing when it happened?': 'I told u ',
  'What were you expecting to happen instead?': 'I told yaa',
  'Where': 'http://maps.secondlife.com/secondlife/Chouchou/138/173/21',
}

[sl-service-account]

Whirly Fizzle commented at 2014-09-03T21:36:38Z

Heya turn2mi,

This problem with the "No Media Plugin was found to handle the "text/html" mime type. Media of this type will be unavailable." notifications being spammed like this can happen if the viewer cannot find the file named slplugin.exe within the viewer install folder.
The most likely cause of this is that your antivirus software has deleted or blocked slplugin.exe and from you explanation it sounds like AVG has blocked slplugin.

If you go into your install folder, which by default we be at C:\Program Files (x86)\SecondLifeViewer on your system. You should see a file named slplugin.exe in here. If it is missing then AVG deleted it. If it is present then AVG blocked it.
If slplugin.exe is present, whitelist it with AVG.
If slplugin.exe isnt present, reinstall the viewer but do not launch it. Check that slplugin.exe is now present and add it to the AVG whitelist before you launch the viewer.

If you need any further help getting slplugin.exe whitelisted then you should contact Linden Lab support directly at https://support.secondlife.com/contact-support/

Thanks!