[BUG-7638] no search page / media problem

[sl-service-account]

Steps to Reproduce

repeated message " No media plugin was found to handle the test/html type. Media of this type will be unavailable.

Actual Behavior

repeated message " No media plugin was found to handle the test/html type. Media of this type will be unavailable. can not close this notice
cant get a search page to load to find events and what not

Expected Behavior

had jazz on youtube playing

Other information

i just want my search page back and to have the notice close

Links

Duplicates

• [BUG-2745] User spammed with notifications if SLPlugin.exe can't be found. #11841

Original Jira Fields

Field	Value
Issue	BUG-7638
Summary	no search page / media problem
Type	Bug
Priority	Unset
Status	Closed
Resolution	Duplicate
Reporter	brandonW84 (brandonw84)
Created at	2014-10-27T04:05:08Z
Updated at	2014-10-27T16:23:01Z

{
  'Business Unit': ['Platform'],
  'Date of First Response': '2014-10-27T09:12:42.805-0500',
  "Is there anything you'd like to add?": 'i just want my search page back and to have the notice close',
  'Severity': 'Unset',
  'System': 'SL Viewer',
  'Target Viewer Version': 'viewer-development',
  'What just happened?': 'repeated message " No media plugin was found to handle the test/html type. Media of this type will be unavailable. can not close this notice\r\ncant get a search page to load to find events and what not',
  'What were you doing when it happened?': 'repeated message " No media plugin was found to handle the test/html type. Media of this type will be unavailable.',
  'What were you expecting to happen instead?': 'had jazz on youtube playing',
  'Where': 'http://maps.secondlife.com/secondlife/Isle%20of%20Punishment/84/83/23',
}

[sl-service-account]

Whirly Fizzle commented at 2014-10-27T14:12:43Z

Heya Brandon,

Please see BUG-2745

This problem with the "No Media Plugin was found to handle the "text/html" mime type. Media of this type will be unavailable." notifications being spammed like this can happen if the viewer cannot find the file named slplugin.exe within the viewer install folder.
The most likely cause of this is that your antivirus software has deleted or blocked slplugin.exe.

If you go into the viewers install folder, you should see a file named slplugin.exe in there. If it is missing then your security software deleted it. If it is present then your security software blocked it.
If slplugin.exe is present, whitelist it with your security software.
If slplugin.exe isn't present, reinstall the viewer but do not launch it. Check that slplugin is now present and add it to your security software whitelist before you launch the viewer.

If you need any further help getting slplugin whitelisted then you should contact Linden Lab support directly at https://support.secondlife.com/contact-support/

Hope that helps :)