[BUG-7669] avatar

[sl-service-account]

Steps to Reproduce

its continous

Actual Behavior

my avatar continously only has one leg and a trail when i move

Expected Behavior

a normal avatar

Other information

not that i can think of

Links

Duplicates

• [BUG-5156] Dresses purporting to be Fitted Mesh stretch to 0,0,0 #13283

Original Jira Fields

Field	Value
Issue	BUG-7669
Summary	avatar
Type	Bug
Priority	Unset
Status	Closed
Resolution	Contact Support
Reporter	Diadems (diadems)
Created at	2014-10-31T22:05:01Z
Updated at	2014-11-01T13:37:35Z

{
  'Business Unit': ['Platform'],
  'Date of First Response': '2014-10-31T18:42:06.786-0500',
  "Is there anything you'd like to add?": 'not that i can think of',
  'Severity': 'Unset',
  'System': 'SL Viewer',
  'Target Viewer Version': 'viewer-development',
  'What just happened?': 'my avatar continously only has one leg and a trail when i move',
  'What were you doing when it happened?': 'its continous',
  'What were you expecting to happen instead?': 'a normal avatar',
  'Where': 'http://maps.secondlife.com/secondlife/WaterWay%20New%20York/148/87/24',
}

[sl-service-account]

Whirly Fizzle commented at 2014-10-31T23:42:07Z

Heya Diadems,

Because you are new, you will have been given one of the new fitted mesh starter avatars.
There is a known problem with these avatars on AMD graphics cards with certain graphics settings - please see BUG-5156 and BUG-5139 for this bug.

If you are able to update your graphics driver to at least the 14.4 catalyst, part of this bug will be fixed.
You are using the Catalyst 13.9 driver currently.
The latest driver for you card is the 14.9 Catalyst and can be downloaded here: http://support.amd.com/en-us/download/desktop?os=Windows%208.1%20-%2064
If you are unsure if this is the correct driver for your card or your system is a laptop, please use the AMD autodetect tool to update your drivers: http://support.amd.com/en-us/download/auto-detect-tool

Once your driver is updated, the bug filed at BUG-5139 will be fixed and you wlll see non-fitted rigged mesh display correctly on all graphics settings.

The driver update does not fix the glitching on Fitted mesh however. You will need to change some graphics settings to fix this:

• Go to Me -> Preferences -> Graphics -> Advanced.
• Tick "Advanced Lighting Model" - enabling this setting may cause a drop in performance.
• If ticking advanced lighting model does not help, then go to Me -> Preferences -> Graphics -> Advanced and untick "Hardware skinning".
• Be aware that disabling hardware skinning can cause a large performance drop on some systems.

If you are still having problems viewing your avatar correctly, please go to Me -> Choose an avatar -> choose any of the avatars from the Classic tab - these avatars are not fitted mesh and will not have this bug for you.

Hope that helps :)

[sl-service-account]

Whirly Fizzle commented at 2014-10-31T23:44:47Z

The fix for BUG-5156 is also in an RC viewer, which can be downloaded here: http://wiki.secondlife.com/wiki/Release_Notes/Second_Life_Project_Snowstorm/3.7.20.296071