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[BUG-8019] every things is not alright #15666

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sl-service-account opened this issue Dec 12, 2014 · 1 comment
Closed
1 task

[BUG-8019] every things is not alright #15666

sl-service-account opened this issue Dec 12, 2014 · 1 comment

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@sl-service-account
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sl-service-account commented Dec 12, 2014

Steps to Reproduce

now i think

Actual Behavior

my avatar is cuted off and the textures are not uploaded

Expected Behavior

i have no idea

Other information

i just want you to fix that by sending patch or anything

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Original Jira Fields
Field Value
Issue BUG-8019
Summary every things is not alright
Type Bug
Priority Unset
Status Closed
Resolution Duplicate
Reporter oOMXOo (oomxoo)
Created at 2014-12-12T13:18:39Z
Updated at 2014-12-12T19:39:46Z
{
  'Business Unit': ['Platform'],
  'Date of First Response': '2014-12-12T13:39:42.030-0600',
  "Is there anything you'd like to add?": 'i just want you to fix that by sending patch or anything',
  'Severity': 'Unset',
  'System': 'SL Viewer',
  'Target Viewer Version': 'viewer-development',
  'What just happened?': 'my avatar is cuted off and the textures are not uploaded',
  'What were you doing when it happened?': 'now i think ',
  'What were you expecting to happen instead?': 'i have no idea',
  'Where': 'http://maps.secondlife.com/secondlife/Silent/98/54/22',
}
@sl-service-account
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Alexa Linden commented at 2014-12-12T19:39:42Z

You are wearing one of the fitted mesh avatars.

There is a known problem with these avatars on AMD graphics cards with certain graphics settings - please see BUG-5156 for details.

If you enable Advanced Lighting Model under Me -> Preferences -> Graphics -> Advanced, this should stop the new avatar bodies looking stretched.
If enabling Advanced Lighting Model does not help, or causes too much of a performance impact on your system, then under the same graphics preferences tab, you need to untick "Hardware Skinning".
Note that disabling Hardware Skinning can cause a performance drop on some systems and most mesh will look pretty ugly and have bad shading.

This bug also affects non-fitted mesh - see BUG-5139 for details.
However, updating your graphics driver to the most recent 14.4 Catalyst version should fix most cases of this (it will not fix the fitted mesh starter avatars though).
The latest driver for your card can be found here: http://support.amd.com/en-us/download/desktop?os=Windows%208.1%20-%2064#amd-catalyst-packages

If you are still having problems with your starter avatar, then please go to Me -> Choose an avatar -> Classics
None of the avatars under the Classics section are affected by this bug.

Hope that helps

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