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[BUG-8023] Some of my clothing and most of my hairs quit working completely. #15670

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sl-service-account opened this issue Dec 13, 2014 · 1 comment
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@sl-service-account
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sl-service-account commented Dec 13, 2014

Steps to Reproduce

I was in my house when I first discovered it, so I wasn't doing anything really. It started from log-in.

Actual Behavior

Its been a few days, but I logged on and my pants weren't loading. So I decided to change my outfit and realized a bunch of my other things aren't workign as well. The alphas apply but the textures of the clothing just disappear and I look like I'm bald and that my lower/uppr body (depending) is completely invisible.

Expected Behavior

I was expecting my clothing/hair to load because they had been prior to this incident. All my items worked fine!

Other information

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Duplicates

Original Jira Fields
Field Value
Issue BUG-8023
Summary Some of my clothing and most of my hairs quit working completely.
Type Bug
Priority Unset
Status Closed
Resolution Duplicate
Reporter Brin Arouliad (brin.arouliad)
Created at 2014-12-13T00:07:48Z
Updated at 2014-12-15T17:35:57Z
{
  'Business Unit': ['Platform'],
  'Date of First Response': '2014-12-12T18:32:50.103-0600',
  'Severity': 'Unset',
  'System': 'SL Viewer',
  'Target Viewer Version': 'viewer-development',
  'What just happened?': "Its been a few days, but I logged on and my pants weren't loading. So I decided to change my outfit and realized a bunch of my other things aren't workign as well. The alphas apply but the textures of the clothing just disappear and I look like I'm bald and that my lower/uppr body (depending) is completely invisible. ",
  'What were you doing when it happened?': "I was in my house when I first discovered it, so I wasn't doing anything really. It started from log-in. ",
  'What were you expecting to happen instead?': 'I was expecting my clothing/hair to load because they had been prior to this incident. All my items worked fine!',
  'Where': 'http://maps.secondlife.com/secondlife/Amai/46/128/27',
}
@sl-service-account
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Whirly Fizzle commented at 2014-12-13T00:32:50Z

Heya Brin,

Please see BUG-7653 for this bug.

The latest AMD Catalyst Omega 14.12 release graphics driver (8.17.0010.1333) has a known bug which causes all rigged mesh to be invisible unless hardware skinning is disabled.
You are currently using this buggy driver version.

If you disable hardware skinning under Me -> Preferences -> Graphics -> Advanced, this will work around the problem but it isn't an ideal solution.

The best workaround for now is to roll back your graphics drivers to the Catalyst 14.9 release or the Catalyst 14.4 release version.
Older AMD drivers can be found here: http://support.amd.com/en-us/download/desktop/previous?os=Windows

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