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[BUG-8700] Unable to see any mesh objects. #16290

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sl-service-account opened this issue Mar 6, 2015 · 1 comment
Closed
1 task

[BUG-8700] Unable to see any mesh objects. #16290

sl-service-account opened this issue Mar 6, 2015 · 1 comment

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@sl-service-account
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sl-service-account commented Mar 6, 2015

Steps to Reproduce

logged in .. tried to re dl the viewer .. same issue

Actual Behavior

I am unable to see any mesh objects , mine or anyone elses.

Expected Behavior

I was expecting to be able to view mesh.

Other information

This issue is an obvious problem with so many mesh avatars, clothes , objects. Help !

Links

Duplicates

Original Jira Fields
Field Value
Issue BUG-8700
Summary Unable to see any mesh objects.
Type Bug
Priority Unset
Status Closed
Resolution Duplicate
Reporter Deft Lassard (deft.lassard)
Created at 2015-03-06T03:26:28Z
Updated at 2015-03-06T16:15:49Z
{
  'Business Unit': ['Platform'],
  'Date of First Response': '2015-03-06T09:18:48.845-0600',
  "Is there anything you'd like to add?": 'This issue is an obvious problem with so many mesh avatars, clothes , objects.  Help !',
  'Severity': 'Unset',
  'System': 'SL Viewer',
  'Target Viewer Version': 'viewer-development',
  'What just happened?': 'I am unable to see any mesh objects ,  mine or anyone elses.',
  'What were you doing when it happened?': 'logged in .. tried to re dl the viewer .. same issue',
  'What were you expecting to happen instead?': 'I was expecting to be able to view mesh. ',
  'Where': 'http://maps.secondlife.com/secondlife/Elven%20Mist/118/133/26',
}
@sl-service-account
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Whirly Fizzle commented at 2015-03-06T15:18:49Z

Heya Deft,

Please see BUG-7653 for this bug.

The latest AMD Catalyst Omega 14.12 release graphics driver (8.17.0010.1333) has a known bug which causes all rigged mesh to be invisible unless hardware skinning is disabled.
You are currently using this buggy driver version.

If you disable hardware skinning under Me -> Preferences -> Graphics -> Advanced, this will work around the problem but it isn't an ideal solution.

The best workaround for now is to roll back your graphics drivers to the Catalyst 14.9 release or the Catalyst 14.4 release version.
Older AMD drivers can be found here: http://support.amd.com/en-us/download/desktop/previous?os=Windows

You can also find more information and an alternative workaround on these 2 blog posts by Inara Pey:

Hope that helps :)

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