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[BUG-100779] Interests with / in it, cannot be removed #303

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sl-service-account opened this issue Jun 3, 2017 · 1 comment
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@sl-service-account
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sl-service-account commented Jun 3, 2017

Steps to Reproduce

Trying remove an Interest with / in it

Actual Behavior

Interests with / in it, cannot be removed, they appear back in the profile

Expected Behavior

It should be removed

Other information

Support redirects me to jira to create a bug report
Reading through the problems, i see that all such bug reports are closed and stated that there is a bug report for this already: BUG-4749, but i cannot view it (permission denied)
Either the support is being informed about this and doesn't redirect me to jira, or is being able to remove my interests manually (if possible), or tells me to just wait until this is fixed
Right now the user is left with a big questionmark what to do

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Duplicates

Original Jira Fields
Field Value
Issue BUG-100779
Summary Interests with / in it, cannot be removed
Type Bug
Priority Unset
Status Closed
Resolution Duplicate
Reporter fakewoman (fakewoman)
Created at 2017-06-03T10:00:38Z
Updated at 2017-11-05T01:58:20Z
{
  'Business Unit': ['Platform'],
  'Date of First Response': '2017-06-04T09:27:49.943-0500',
  "Is there anything you'd like to add?": "Support redirects me to jira to create a bug report\r\nReading through the problems, i see that all such bug reports are closed and stated that there is a bug report for this already: BUG-4749, but i cannot view it (permission denied)\r\nEither the support is being informed about this and doesn't redirect me to jira, or is being able to remove my interests manually (if possible), or tells me to just wait until this is fixed\r\nRight now the user is left with a big questionmark what to do",
  'ReOpened Count': 0.0,
  'Severity': 'Unset',
  'System': 'Website',
  'Target Viewer Version': 'viewer-development',
  'What just happened?': 'Interests with / in it, cannot be removed, they appear back in the profile',
  'What were you doing when it happened?': 'Trying remove an Interest with / in it',
  'What were you expecting to happen instead?': 'It should be removed',
}
@sl-service-account
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Whirly Fizzle commented at 2017-06-04T14:27:50Z

Hiya fakewoman,

The original bug filed at BUG-4749 was fixed but recently the bug is back.
The current JIRA issue for this bug is filed at BUG-100664, which you should be able to see.

Support do seem to be sending people with this bug to the JIRA so I presume that support are unable to remove the stuck interests.

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