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[BUG-226740] Log in window to big #5198

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sl-service-account opened this issue Apr 11, 2019 · 2 comments
Closed
1 task

[BUG-226740] Log in window to big #5198

sl-service-account opened this issue Apr 11, 2019 · 2 comments

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@sl-service-account
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sl-service-account commented Apr 11, 2019

What just happened?

After it update the window got to big till the point I can't hit log in.
I try to lower the window side but it still giving me the same problem.

What were you doing when it happened?

Waiting for it to update.

What were you expecting to happen instead?

I don't know do it own thing till it was done.

Other information

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Duplicates

Original Jira Fields
Field Value
Issue BUG-226740
Summary Log in window to big
Type Bug
Priority Unset
Status Closed
Resolution Duplicate
Labels hidpi
Reporter DarkBluefire (darkbluefire)
Created at 2019-04-11T00:45:34Z
Updated at 2019-04-11T16:09:26Z
{
  'Build Id': 'unset',
  'Business Unit': ['Platform'],
  'Date of First Response': '2019-04-11T11:09:11.643-0500',
  'ReOpened Count': 0.0,
  'Severity': 'Unset',
  'System': 'SL Viewer',
  'Target Viewer Version': 'viewer-development',
  'What just happened?': "After it update the window got to big till the point I can't hit log in.\r\nI try to lower the window side but it still giving me the same problem. ",
  'What were you doing when it happened?': 'Waiting for it to update.',
  'What were you expecting to happen instead?': "I don't know do it own thing till it was done.\r\n",
}
@sl-service-account
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DarkBluefire commented at 2019-04-11T01:21:56Z

I just unstall it and boot it up, that fixed it for now. So hope the next update won't do it and..am not sure how to remove my report first time doing this...

@sl-service-account
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Kyle Linden commented at 2019-04-11T16:09:12Z

Hi DarkBlueFire,

Thank you for taking the time to report this issue. This report duplicates BUG-226655, if you review that, you'll see what happened.

In summary, if you can log in by pressing Enter at the log in screen, then press Ctrl+Alt+Shift+R it will reset your UI.

Uninstall/Reinstall works too.

Thanks!

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