[BUG-226760] Possible Work-Around/Solution or Reason for "Darn Teleport Disconnects"

[sl-service-account]

What just happened?

HI, I believe I have a work-around/solution or the reason for the recent problem of being disconnected while trying to Teleport. What I have done ...and so far it hasn't failed yet... is to use a different DNS Server address. Not "Obtain DNS Server Address Automatically" but "Use The Following DNS Server Address". I'm not sure, but I think the problem has something to do with being able to look up the new address of the place you are going to TP to. Something about "Obtain DNS Server Address Automatically" isn't working with Second Life and Teleports. I don't know if it's a problem with a person's ISP or with LL, but using different DNS servers ( I have been using 68.94.156.1 and 68.94.157.1) has stopped the Teleport Disconnect problem. I hope this is the right place to post this. I didn't know of another way to tell LL what I think I've found out. I hope this helps. Thank you, Danraka Resident

What were you doing when it happened?

Teleporting

What were you expecting to happen instead?

Teleport and stay connected

Other information

Links

Related

• [BUG-226577] TPs (Teleports) causing Grid Disconnects and grey screen QUITS #5080

Original Jira Fields

Field	Value
Issue	BUG-226760
Summary	Possible Work-Around/Solution or Reason for "Darn Teleport Disconnects"
Type	Bug
Priority	Unset
Status	Closed
Resolution	Duplicate
Reporter	Danraka (danraka)
Created at	2019-04-14T17:03:07Z
Updated at	2019-04-18T18:05:11Z

{
  'Build Id': 'unset',
  'Business Unit': ['Platform'],
  'ReOpened Count': 0.0,
  'Severity': 'Unset',
  'System': 'SL Simulator',
  'Target Viewer Version': 'viewer-development',
  'What just happened?': 'HI, I believe I have a work-around/solution or the reason for the recent problem of being disconnected while trying to Teleport.  What I have done ...and so far it hasn\'t failed yet... is to use a different DNS Server address. Not  "Obtain DNS Server Address Automatically"  but  "Use The Following DNS Server Address".  I\'m not sure, but I think the problem has something to do with being able to look up the new address of the place you are going to TP to. Something about "Obtain DNS Server Address Automatically" isn\'t working with Second Life and Teleports. I don\'t know if it\'s a problem with a person\'s ISP or with LL, but using different DNS servers ( I have been using 68.94.156.1 and 68.94.157.1) has stopped the Teleport Disconnect problem.  I hope this is the right place to post this. I didn\'t know of another way to tell LL what I think I\'ve found out. I hope this helps.   Thank you, Danraka Resident',
  'What were you doing when it happened?': 'Teleporting',
  'What were you expecting to happen instead?': 'Teleport and stay connected',
  'Where': 'Any Teleport to any Sim.',
}

[sl-service-account]

Danraka commented at 2019-04-14T17:30:31Z

https://community.secondlife.com/blogs/entry/2524-darn-teleport-disconnects/

[sl-service-account]

Danraka commented at 2019-04-15T19:05:08Z

I posted this in https://community.secondlife.com/forums/topic/435388-teleport-disconnects-a-tipworkaround/?tab=comments#comment-1881734

Maybe this extra information might help...

 

  Hi again...Well maybe I should make this a bit more clear. I don't think this is a "DNS Problem" per-say but rather a problem with the "Obtain DNS Server Address Automatically"  operation and Second Life Teleports and Boundary crossings. In the LL blog post " Darn Teleport Disconnects" they wrote  "(it seems to be a timing-sensitive failure in the hand-off between one simulator and the next)." I think it's possible that using  "Obtain DNS Server Address Automatically" can create a "timing-sensitive failure" and that using your own, set, DNS servers is more direct, faster and timing-sensitive.

   A bit of history...

   In the past I was using a slow WIFI connection and would often be disconnected trying to Teleport. (Exactly what is going on now.) I thought that maybe using different, fixed DNS servers ( "Use The Following DNS Server Address" )  might speed up my internet a bit, in general. I wasn't even thinking about Teleport Disconnects at the time, or trying to fix it.  I just wanted a little quicker Internet. Well... I then started to notice that I was never being disconnected trying to TP. Well this is interesting, so I went back to "Obtain DNS Server Address Automatically" and the Teleport Disconnects came back...Just like before. So, I return to using "Use The Following DNS Server Address", and again, never being disconnected trying to Teleport.

  Fast Forward (Teleport) to today...

   I have recently gotten a Fiber Optic internet connection (1000mbps... OH thank God!... lol) And thinking that with this new high speed, super fast connection, I shouldn't have any problems what so ever. So... I changed it back to "Obtain DNS Server Address Automatically" and guess what started to happen?.... Yep, I was getting disconnected trying to Teleport, just like everybody else...Just the same way in the past. So...I returned to "Use The Following DNS Server Address" and guess what?... Yep, I haven't been disconnected Teleporting yet....Just like in the past...Just Saying  😜

   So... once again, I don't think this is a "DNS Problem" per-say but rather a problem with the "Obtain DNS Server Address Automatically"  operation and Second Life Teleports and Boundary crossings.

   What I use to get open, fast and reliable DNS servers is a neat free program called DNSBench    https://www.grc.com/dns/benchmark.htm