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[BUG-230588] my black dragon is blue #8229

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sl-service-account opened this issue Apr 16, 2021 · 2 comments
Closed
1 task

[BUG-230588] my black dragon is blue #8229

sl-service-account opened this issue Apr 16, 2021 · 2 comments

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@sl-service-account
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sl-service-account commented Apr 16, 2021

What just happened?

Only blue color showing on my black dragon like my avatar is blue and everything that what would be red shows blue or an different color then what it really is

What were you doing when it happened?

trying to take pictures

What were you expecting to happen instead?

my black dragon to go back to regular and show my avatar and everything else as its original color.

Other information

no

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Original Jira Fields
Field Value
Issue BUG-230588
Summary my black dragon is blue
Type Bug
Priority Unset
Status Closed
Resolution Duplicate
Created at 2021-04-16T03:05:40Z
Updated at 2021-04-16T18:01:39Z
{
  'Build Id': 'unset',
  'Business Unit': ['Platform'],
  'Date of First Response': '2021-04-16T05:19:12.337-0500',
  "Is there anything you'd like to add?": 'no',
  'ReOpened Count': 0.0,
  'Severity': 'Unset',
  'System': 'SL Viewer',
  'Target Viewer Version': 'viewer-development',
  'What just happened?': 'theres no color but color showing on my black dragon like my avatar is blue and everything that what would be red shows blue or an different color then what it really is',
  'What were you doing when it happened?': 'trying to take pictures',
  'What were you expecting to happen instead?': 'my black dragon to go back to regular and show my avatar and everything else as its original color.',
  'Where': 'http://maps.secondlife.com/secondlife/Cult%20District/214/204/1901',
}
@sl-service-account
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sandi Mexicola commented at 2021-04-16T10:19:12Z

Maybe check this out: BUG-229727 :)

@sl-service-account
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Dan Linden commented at 2021-04-16T18:01:20Z

Hi St7rgrl,

This is a known bug with certain versions of the AMD graphics driver - please see BUG-229727 for details.
This issue is resolved in AMD's latest video driver. Update your video driver to Adrenalin 2020 Edition 21.1.1
https://www.amd.com/en/support/kb/release-notes/rn-rad-win-21-1-1 , or a more recent driver.

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