[BUG-10644] Resizing Second life window opens snapshot

[sl-service-account]

Steps to Reproduce

Resizing the Second life window.

Actual Behavior

Whenever snapshot is opened in a session, it will start opening on it's own every time the Second life window is resized.

Expected Behavior

Snapshot window not to open.

Other information

Links

Duplicates

• [BUG-9952] If freeze frame is left enabled, even when snapshot floater is closed, resizing the viewer window triggers a stuck freeze frame state. #17380

Original Jira Fields

Field	Value
Issue	BUG-10644
Summary	Resizing Second life window opens snapshot
Type	Bug
Priority	Unset
Status	Closed
Resolution	Duplicate
Reporter	Renegade Gray (renegade.gray)
Created at	2015-11-07T21:29:31Z
Updated at	2017-05-08T23:29:22Z

{
  'Business Unit': ['Platform'],
  'Date of First Response': '2015-11-07T22:23:06.411-0600',
  'ReOpened Count': 0.0,
  'Severity': 'Unset',
  'System': 'SL Viewer',
  'Target Viewer Version': 'viewer-development',
  'What just happened?': "Whenever snapshot is opened in a session, it will start opening on it's own every time the Second life window is resized.",
  'What were you doing when it happened?': 'Resizing the Second  life window.',
  'What were you expecting to happen instead?': 'Snapshot window not to open.',
  'Where': 'Second Life 3.8.2 (303891) Jul 28 2015 12:10:43 (Second Life Release)\r\nRelease Notes\r\n\r\nYou are at 49.0, 221.5, 734.2 in Trapper located at sim10455.agni.lindenlab.com (216.82.51.161:13014)\r\nSLURL: http://maps.secondlife.com/secondlife/Trapper/49/222/734\r\n(global coordinates 285,745.0, 275,422.0, 734.2)\r\nSecond Life Server 15.10.23.306566\r\nRetrieving...\r\n\r\nCPU: Intel(R) Core(TM) i7 CPU         930  @ 2.80GHz (2806.36 MHz)\r\nMemory: 6135 MB\r\nOS Version: Microsoft Windows 8 64-bit  (Build 9200) compatibility mode. real ver: 10.0 (Build 10011)\r\nGraphics Card Vendor: ATI Technologies Inc.\r\nGraphics Card: AMD Radeon HD 5800 Series\r\n\r\nWindows Graphics Driver Version: 8.17.0010.1404\r\nOpenGL Version: 4.2.13399 Compatibility Profile Context 15.201.1151.0\r\n\r\nlibcurl Version: libcurl/7.38.0 OpenSSL/1.0.1h zlib/1.2.8\r\nJ2C Decoder Version: KDU v7.2\r\nAudio Driver Version: FMOD Ex 4.44.31\r\nQt Webkit Version: 4.7.1 (version number hard-coded)\r\nVoice Server Version: Vivox 4.6.0017.21209\r\n\r\nBuilt with MSVC version 1800\r\nPackets Lost: 0/1,640 (0.0%)',
}

[sl-service-account]

Whirly Fizzle commented at 2015-11-08T04:23:06Z, updated at 2015-11-08T04:23:23Z

Heya Renegade,

Are you actually seeing the snapshot floater open when resizing the viewer window or is it freeze frame mode that's getting triggered when you resize the viewer window?
On the latest default release (Second Life 3.8.6 (305981) Oct 13 2015 17:30:25 (Second Life Release)) I cannot reproduce the snapshot floater opening when resizing the viewer window, but freeze frame mode still triggers if it is enabled in the snapshot window - see BUG-9952 for that bug.

[sl-service-account]

Raiden Rowlands commented at 2015-11-08T19:18:34Z, updated at 2015-11-08T19:20:03Z

[REMOVED]

[sl-service-account]

Renegade Gray commented at 2015-11-08T19:20:48Z

Hi there, it is the freeze frame mode not the floater, however to close freeze frame mode I am pressing CTRL+SHIFT+S to open snapshot floater then closing it.

[sl-service-account]

Whirly Fizzle commented at 2015-11-08T23:46:41Z

Yeah, this is BUG-9952 then.
You are on an older version of the viewer, but that bug still reproduces on the latest release.
Best thing to do for now is to make sure freeze frame is left unticked when you close the snapshot floater after using it.

[sl-service-account]

Whirly Fizzle commented at 2015-11-09T05:12:38Z

There is a fix lurking upstream in Lion for this bug: https://bitbucket.org/lindenlab/viewer-lion/commits/41d2fbf5ab927c2201753d87609e373f9ccdcba3

[sl-service-account]

Grumpity Linden commented at 2015-11-09T18:02:26Z

Fix coming to a viewer near you shortly.