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TUF GAMING M3 (Gen II) Unhandled exception #2454

Closed
2 tasks done
lenverwazo opened this issue Apr 19, 2024 · 6 comments
Closed
2 tasks done

TUF GAMING M3 (Gen II) Unhandled exception #2454

lenverwazo opened this issue Apr 19, 2024 · 6 comments
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question Further information is requested

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@lenverwazo
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Rules

  • I made myself familiar with the Readme, FAQ and Troubleshooting.
  • I understand that, if insufficient information or no app logs will be provided, my issue will be closed without an answer.

What's wrong?

Pressing on the Peripheral button "TUF GAMING M3 (Gen II)" causes an unhandled exception: "Index was outside the bounds of the array."

How to reproduce the bug?

Simply by pressing on the Peripheral button "TUF GAMING M3 (Gen II)"

Logs

4/19/2024 12:39:37 PM: TUF GAMING M3 (Gen II) (GUI): Initialized capabilities. Synchronizing mouse data
4/19/2024 12:39:37 PM: TUF GAMING M3 (Gen II): Write took 3ms
4/19/2024 12:39:37 PM: TUF GAMING M3 (Gen II): Read took 1ms
4/19/2024 12:39:37 PM: TUF GAMING M3 (Gen II): Active Profile 1, Active DPI Profile: 0
4/19/2024 12:39:37 PM: TUF GAMING M3 (Gen II): Write took 2ms
4/19/2024 12:39:37 PM: TUF GAMING M3 (Gen II): Read took 1ms
4/19/2024 12:39:37 PM: TUF GAMING M3 (Gen II): Read DPI Setting 1: DPI: 800, Color (255, 0, 0)
4/19/2024 12:39:37 PM: TUF GAMING M3 (Gen II): Read DPI Setting 2: DPI: 1600, Color (255, 0, 0)
4/19/2024 12:39:37 PM: TUF GAMING M3 (Gen II): Read DPI Setting 3: DPI: 3200, Color (255, 0, 0)
4/19/2024 12:39:37 PM: TUF GAMING M3 (Gen II): Read DPI Setting 4: DPI: 6400, Color (255, 0, 0)
4/19/2024 12:39:37 PM: TUF GAMING M3 (Gen II): Write took 2ms
4/19/2024 12:39:37 PM: TUF GAMING M3 (Gen II): Read took 1ms
4/19/2024 12:39:37 PM: TUF GAMING M3 (Gen II): Pollingrate: 1000 Hz (PR1000Hz)
4/19/2024 12:39:37 PM: TUF GAMING M3 (Gen II): Angle Snapping enabled: False, Angle Adjustment: 0°
4/19/2024 12:39:37 PM: TUF GAMING M3 (Gen II): Write took 2ms
4/19/2024 12:39:37 PM: TUF GAMING M3 (Gen II): Read took 1ms
4/19/2024 12:39:37 PM: TUF GAMING M3 (Gen II): Read Debouce Setting: MS12
4/19/2024 12:39:37 PM: TUF GAMING M3 (Gen II): Write took 2ms
4/19/2024 12:39:37 PM: TUF GAMING M3 (Gen II): Read took 1ms
4/19/2024 12:39:37 PM: TUF GAMING M3 (Gen II): Read RGB Setting for Zone Logo: LightingMode: Static, Color (255, 255, 255), Brightness: 100%, LightingSpeed: Medium, RandomColor:False, AnimationDirection:Clockwise
4/19/2024 12:39:37 PM: TUF GAMING M3 (Gen II) (GUI): Mouse data synchronized

Device and Model

F15 FX507VI

Additional information.

************** Exception Text **************
System.IndexOutOfRangeException: Index was outside the bounds of the array.
at GHelper.AsusMouseSettings.VisualizeCurrentDPIProfile() in D:\a\g-helper\g-helper\app\AsusMouseSettings.cs:line 869
at GHelper.AsusMouseSettings.VisualizeMouseSettings() in D:\a\g-helper\g-helper\app\AsusMouseSettings.cs:line 693
at GHelper.AsusMouseSettings.RefreshMouseData() in D:\a\g-helper\g-helper\app\AsusMouseSettings.cs:line 473
at GHelper.AsusMouseSettings..ctor(AsusMouse mouse) in D:\a\g-helper\g-helper\app\AsusMouseSettings.cs:line 114
at GHelper.SettingsForm.ButtonPeripheral_Click(Object sender, EventArgs e) in D:\a\g-helper\g-helper\app\Settings.cs:line 1810
at System.Windows.Forms.Button.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ButtonBase.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, WM msg, IntPtr wparam, IntPtr lparam)

Armoury Crate

Never installed

Asus Services

0

Version

0.165.0

OS

Windows 11 23H2
@seerge
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Owner

seerge commented Apr 19, 2024

@lenverwazo can you try this build, and post a full log from it ?

GHelper.zip

@seerge seerge added the question Further information is requested label Apr 19, 2024
@lenverwazo
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Author

Hi! Here's the complete logs with this new version.

4/19/2024 8:50:55 PM: ------------
4/19/2024 8:50:55 PM: App launched: ASUS TUF Gaming F15 FX507VI_FX507VI :0.167.0.0en-US
4/19/2024 8:50:55 PM: Matrix control device was not found on your machine.
4/19/2024 8:50:55 PM: C:\ProgramData\ASUS\GameVisual doesn't exit
4/19/2024 8:50:55 PM: NVIDIA GeForce RTX 4070 Laptop GPU
4/19/2024 8:50:56 PM: CPU: -1 - 13th Gen Intel(R) Core(TM) i7-13620H - Intel64 Family 6 Model 186 Stepping 2
4/19/2024 8:50:56 PM: AutoSetting for Online
4/19/2024 8:50:56 PM: Eco flag : 0
4/19/2024 8:50:56 PM: Mux flag : 0
4/19/2024 8:50:56 PM: \\?\DISPLAY#CMN1556#5&2baa1933&0&UID4355#{e6f07b5f-ee97-4a90-b076-33f57bf4eaa7} DISPLAYCONFIG_OUTPUT_TECHNOLOGY_DISPLAYPORT_EMBEDDED
4/19/2024 8:50:56 PM: \\?\DISPLAY#CMN1556#5&2baa1933&0&UID4355#{e6f07b5f-ee97-4a90-b076-33f57bf4eaa7} \\.\DISPLAY1\Monitor0
4/19/2024 8:50:56 PM: N156HMA-GA1 HDR: False 8 4 True
4/19/2024 8:50:56 PM: Mode = 0 : OK
4/19/2024 8:50:56 PM: TUF_KB = 16712125 : OK
4/19/2024 8:50:56 PM: AuraMode: AuraStatic
4/19/2024 8:50:56 PM: TUF RGB = B4-00-FF-FF-FF-EB : OK
4/19/2024 8:50:56 PM: Detected a newTUF GAMING M3 (Gen II) . Connecting...
4/19/2024 8:50:56 PM: N156HMA-GA1 HDR: False 8 4 True
4/19/2024 8:50:57 PM: Monitor Power On
4/19/2024 8:50:57 PM: Lid Open
4/19/2024 8:50:57 PM: TUF Brightness = 129 : OK
4/19/2024 8:50:57 PM: TUF GAMING M3 (Gen II) synchronising. Try 1
4/19/2024 8:50:57 PM: TUF GAMING M3 (Gen II): Write took 7ms
4/19/2024 8:50:57 PM: TUF GAMING M3 (Gen II): Read took 1ms
4/19/2024 8:50:57 PM: TUF GAMING M3 (Gen II): Active Profile 1, Active DPI Profile: 0
4/19/2024 8:50:57 PM: TUF GAMING M3 (Gen II): Write took 2ms
4/19/2024 8:50:57 PM: TUF GAMING M3 (Gen II): Read took 1ms
4/19/2024 8:50:57 PM: TUF GAMING M3 (Gen II): Read DPI Setting 1: DPI: 800, Color (255, 0, 0)
4/19/2024 8:50:57 PM: TUF GAMING M3 (Gen II): Read DPI Setting 2: DPI: 1600, Color (255, 0, 0)
4/19/2024 8:50:57 PM: TUF GAMING M3 (Gen II): Read DPI Setting 3: DPI: 3200, Color (255, 0, 0)
4/19/2024 8:50:57 PM: TUF GAMING M3 (Gen II): Read DPI Setting 4: DPI: 6400, Color (255, 0, 0)
4/19/2024 8:50:57 PM: TUF GAMING M3 (Gen II): Write took 2ms
4/19/2024 8:50:57 PM: TUF GAMING M3 (Gen II): Read took 1ms
4/19/2024 8:50:57 PM: TUF GAMING M3 (Gen II): Pollingrate: 1000 Hz (PR1000Hz)
4/19/2024 8:50:57 PM: TUF GAMING M3 (Gen II): Angle Snapping enabled: False, Angle Adjustment: 0°
4/19/2024 8:50:57 PM: TUF GAMING M3 (Gen II): Write took 2ms
4/19/2024 8:50:57 PM: TUF GAMING M3 (Gen II): Read took 1ms
4/19/2024 8:50:57 PM: TUF GAMING M3 (Gen II): Read Debouce Setting: MS12
4/19/2024 8:50:57 PM: TUF GAMING M3 (Gen II): Write took 2ms
4/19/2024 8:50:57 PM: TUF GAMING M3 (Gen II): Read took 1ms
4/19/2024 8:50:57 PM: TUF GAMING M3 (Gen II): Read RGB Setting for Zone Logo: LightingMode: Static, Color (255, 255, 255), Brightness: 100%, LightingSpeed: Medium, RandomColor:False, AnimationDirection:Clockwise
4/19/2024 8:50:57 PM: TUF GAMING M3 (Gen II) added to the list: 1 device are conneted.
4/19/2024 8:50:57 PM: TUF Brightness = 129 : OK
4/19/2024 8:50:58 PM: Latest version 0.167.0.0
4/19/2024 8:51:05 PM: TUF GAMING M3 (Gen II) (GUI): Initialized capabilities. Synchronizing mouse data
4/19/2024 8:51:05 PM: TUF GAMING M3 (Gen II): Write took 3ms
4/19/2024 8:51:05 PM: TUF GAMING M3 (Gen II): Read took 1ms
4/19/2024 8:51:05 PM: TUF GAMING M3 (Gen II): Active Profile 1, Active DPI Profile: 0
4/19/2024 8:51:05 PM: TUF GAMING M3 (Gen II): Write took 2ms
4/19/2024 8:51:05 PM: TUF GAMING M3 (Gen II): Read took 1ms
4/19/2024 8:51:05 PM: TUF GAMING M3 (Gen II): Read DPI Setting 1: DPI: 800, Color (255, 0, 0)
4/19/2024 8:51:05 PM: TUF GAMING M3 (Gen II): Read DPI Setting 2: DPI: 1600, Color (255, 0, 0)
4/19/2024 8:51:05 PM: TUF GAMING M3 (Gen II): Read DPI Setting 3: DPI: 3200, Color (255, 0, 0)
4/19/2024 8:51:05 PM: TUF GAMING M3 (Gen II): Read DPI Setting 4: DPI: 6400, Color (255, 0, 0)
4/19/2024 8:51:05 PM: TUF GAMING M3 (Gen II): Write took 2ms
4/19/2024 8:51:05 PM: TUF GAMING M3 (Gen II): Read took 1ms
4/19/2024 8:51:05 PM: TUF GAMING M3 (Gen II): Pollingrate: 1000 Hz (PR1000Hz)
4/19/2024 8:51:05 PM: TUF GAMING M3 (Gen II): Angle Snapping enabled: False, Angle Adjustment: 0°
4/19/2024 8:51:05 PM: TUF GAMING M3 (Gen II): Write took 2ms
4/19/2024 8:51:05 PM: TUF GAMING M3 (Gen II): Read took 1ms
4/19/2024 8:51:05 PM: TUF GAMING M3 (Gen II): Read Debouce Setting: MS12
4/19/2024 8:51:05 PM: TUF GAMING M3 (Gen II): Write took 2ms
4/19/2024 8:51:05 PM: TUF GAMING M3 (Gen II): Read took 1ms
4/19/2024 8:51:05 PM: TUF GAMING M3 (Gen II): Read RGB Setting for Zone Logo: LightingMode: Static, Color (255, 255, 255), Brightness: 100%, LightingSpeed: Medium, RandomColor:False, AnimationDirection:Clockwise
4/19/2024 8:51:05 PM: TUF GAMING M3 (Gen II) (GUI): Mouse data synchronized
4/19/2024 8:51:06 PM: Input device not found

See the end of this message for details on invoking 
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.IndexOutOfRangeException: Index was outside the bounds of the array.
   at GHelper.AsusMouseSettings.VisualizeCurrentDPIProfile() in C:\Users\Serge\g-helper\app\AsusMouseSettings.cs:line 869
   at GHelper.AsusMouseSettings.VisualizeMouseSettings() in C:\Users\Serge\g-helper\app\AsusMouseSettings.cs:line 693
   at GHelper.AsusMouseSettings.RefreshMouseData() in C:\Users\Serge\g-helper\app\AsusMouseSettings.cs:line 473
   at GHelper.AsusMouseSettings..ctor(AsusMouse mouse) in C:\Users\Serge\g-helper\app\AsusMouseSettings.cs:line 114
   at GHelper.SettingsForm.ButtonPeripheral_Click(Object sender, EventArgs e) in C:\Users\Serge\g-helper\app\Settings.cs:line 1810
   at System.Windows.Forms.Button.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ButtonBase.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, WM msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
System.Private.CoreLib
    Assembly Version: 7.0.0.0
    Win32 Version: 7.0.1824.16914
    CodeBase: file:///C:/Program%20Files/dotnet/shared/Microsoft.NETCore.App/7.0.18/System.Private.CoreLib.dll
----------------------------------------
GHelper
    Assembly Version: 0.167.0.0
    Win32 Version: n/a
    CodeBase: 
----------------------------------------
System.Runtime
    Assembly Version: 7.0.0.0
    Win32 Version: 7.0.1824.16914
    CodeBase: file:///C:/Program%20Files/dotnet/shared/Microsoft.NETCore.App/7.0.18/System.Runtime.dll
----------------------------------------
System.Windows.Forms
    Assembly Version: 7.0.0.0
    Win32 Version: 7.0.1824.16917
    CodeBase: file:///C:/Program%20Files/dotnet/shared/Microsoft.WindowsDesktop.App/7.0.18/System.Windows.Forms.dll
----------------------------------------
System.Threading.Thread
    Assembly Version: 7.0.0.0
    Win32 Version: 7.0.1824.16914
    CodeBase: file:///C:/Program%20Files/dotnet/shared/Microsoft.NETCore.App/7.0.18/System.Threading.Thread.dll
----------------------------------------
System.ComponentModel.Primitives
    Assembly Version: 7.0.0.0
    Win32 Version: 7.0.1824.16914
    CodeBase: file:///C:/Program%20Files/dotnet/shared/Microsoft.NETCore.App/7.0.18/System.ComponentModel.Primitives.dll
----------------------------------------
System.Windows.Forms.Primitives
    Assembly Version: 7.0.0.0
    Win32 Version: 7.0.1824.16917
    CodeBase: file:///C:/Program%20Files/dotnet/shared/Microsoft.WindowsDesktop.App/7.0.18/System.Windows.Forms.Primitives.dll
----------------------------------------
System.Runtime.InteropServices
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    Win32 Version: 7.0.1824.16914
    CodeBase: file:///C:/Program%20Files/dotnet/shared/Microsoft.NETCore.App/7.0.18/System.Runtime.InteropServices.dll
----------------------------------------
System.Drawing.Primitives
    Assembly Version: 7.0.0.0
    Win32 Version: 7.0.1824.16914
    CodeBase: file:///C:/Program%20Files/dotnet/shared/Microsoft.NETCore.App/7.0.18/System.Drawing.Primitives.dll
----------------------------------------
System.Collections.Specialized
    Assembly Version: 7.0.0.0
    Win32 Version: 7.0.1824.16914
    CodeBase: file:///C:/Program%20Files/dotnet/shared/Microsoft.NETCore.App/7.0.18/System.Collections.Specialized.dll
----------------------------------------
Microsoft.Win32.SystemEvents
    Assembly Version: 7.0.0.0
    Win32 Version: 7.0.1824.16914
    CodeBase: file:///C:/Program%20Files/dotnet/shared/Microsoft.WindowsDesktop.App/7.0.18/Microsoft.Win32.SystemEvents.dll
----------------------------------------
System.Diagnostics.Process
    Assembly Version: 7.0.0.0
    Win32 Version: 7.0.1824.16914
    CodeBase: file:///C:/Program%20Files/dotnet/shared/Microsoft.NETCore.App/7.0.18/System.Diagnostics.Process.dll
----------------------------------------
System.Collections
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    CodeBase: file:///C:/Program%20Files/dotnet/shared/Microsoft.NETCore.App/7.0.18/System.Collections.dll
----------------------------------------
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    CodeBase: file:///C:/Program%20Files/dotnet/shared/Microsoft.NETCore.App/7.0.18/System.ComponentModel.TypeConverter.dll
----------------------------------------
System.Text.Json
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    CodeBase: file:///C:/Program%20Files/dotnet/shared/Microsoft.NETCore.App/7.0.18/System.Text.Json.dll
----------------------------------------
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    CodeBase: file:///C:/Program%20Files/dotnet/shared/Microsoft.NETCore.App/7.0.18/System.Threading.dll
----------------------------------------
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    CodeBase: file:///C:/Program%20Files/dotnet/shared/Microsoft.NETCore.App/7.0.18/System.Collections.Concurrent.dll
----------------------------------------
System.Private.Uri
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----------------------------------------
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----------------------------------------
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----------------------------------------
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----------------------------------------
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----------------------------------------
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----------------------------------------
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----------------------------------------
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----------------------------------------
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************** JIT Debugging **************

@seerge
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seerge commented Apr 19, 2024

@lenverwazo ok, try this one
GHelper.zip

@lenverwazo
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Hi again! Still an issue unfortunately. The error's more specific in the log: Wrong mouse DPI: 0 Index was outside the bounds of the array.

@seerge
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seerge commented Apr 20, 2024

@lenverwazo ok, and this one ?

GHelper.zip

@lenverwazo
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Works great, I'm closing the issue! Looking forward for the next official patch.

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