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client overview (+) doesn't seem to be working #64

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milosgajdos opened this issue Jan 14, 2013 · 6 comments
Closed

client overview (+) doesn't seem to be working #64

milosgajdos opened this issue Jan 14, 2013 · 6 comments

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@milosgajdos
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I have tested this in both safari and Chrome yet no matter how hard I tried to click on that tiny magnifier glass +, I can not get any information displayed about any client.
Made a video of it as nothing seems to be in the logs - I'm guessing broken java script ?

http://www.youtube.com/watch?v=BTYD0ECZ9j8

@joshpasqualetto
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Yeah that is weird -- Do me a favor.

  1. Open up the JS dev console (View -> Developer -> Javascript console) and watch to see if you get any errors that show when you click it.

  2. Tail the production.log or development.log and watch for any errors while clicking the link.

Then paste me whatever the issue is/was if it shows up.

Thanks!

@milosgajdos
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I'll do that at some point today. Btw I was checking the production log yesterday in case Id spot anything when clicking on (+) but nothing is written into the log whatsoever - I'll do the developer console and copy paste/video I can.

@milosgajdos
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It looks like this problem is interconnected with the previous one - I had one of our JS guys to look into this and he says it's the dots in client hostnames in js selectors which must be escaped

@milosgajdos
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It looks like the magnifying (+) works fine on Events list when you want to display more information about event in the events list the click ok (+) works fine - it only fails on Clients list when you want to display more information about client.

@phobos182
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Same issue here. The icon is not clickable. Here is the output from the console.log in chrome
Screen Shot 2013-03-06 at 13 26 52

@joshpasqualetto
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@phobos182 && @milosgajdos83 -- I will setup a test environment and fully test the dots in hostnames and work on a fix. Thanks for the heads up.

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3 participants