💻 Check out code example on Glitch
- Onboarding new users once they open your App's DM for the first time
- Send a help message with important Call-to-actions once they open your App's DM
Note: Only post a help message if there was some considerable time between the last interaction with the user and the last message wasn't a help message itself. Additionally give the user an option to opt-out of these messages by e.g. providing a "Don't show this again" button
Message Type | Recommended |
---|---|
Public Channel | ❌ |
Private Channel | ❌ |
Thread | ❌ |
DM | ✅ |
Group DM | ❌ |