Encountering "Internal Serverless Error" in commands

[austencollins]

This new issue was posted as a comment in an unrelated and separate issue.

I tried upgrading & now get "Internal Serverless Error" when running most commands. Also posted a stackoverflow question: https://stackoverflow.com/questions/78599211/serverless-framework-internal-serverless-error

Originally posted by @hubatish in #12542 (comment)

@hubatish based on details in the StackOverflow post, it looks auth related. In your root folder, there is a .serverlessrc file with your auth details. Perhaps something in there became corrupted. I suggest deleting that file and running the CLI again, with the latest version (run serverless update) to get the latest version. If you could post more info in here, that would be helpful.

[austencollins]

Going to close until the OP responds or someone else reports. We have applied a few fixes in recent versions, which may have addressed this.

[muzaffar622]

there still error with 4.1.2 version, after downgrade to 3.39.0 error is gone.

[hubatish]

Thanks for the response and apologies for my slow response; my serverless work is primarily a weekend project. I tried deleting the .serverless file, running serverless update, rerunning serverless start / serverless deploy.
Running serverless update gave this response:
Serverless Framework has been updated to version 4.1.4

However serverless start & serverless deploy gave the same error as previously:

✖ Internal Serverless Error
Error: Internal Serverless Error
    at UsersClient.makeRequest (file:///root/.serverless/releases/4.1.4/package/dist/sf-core.js:177:421868)
    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
    at async UsersClient._get (file:///root/.serverless/releases/4.1.4/package/dist/sf-core.js:177:420954)
    at async Authentication.refreshUserIdTokenAndSave (file:///root/.serverless/releases/4.1.4/package/dist/sf-core.js:1060:29658)
    at async Authentication.getAuthenticatedData (file:///root/.serverless/releases/4.1.4/package/dist/sf-core.js:1060:12644)  
    at async Authentication.resolverAuthenticate (file:///root/.serverless/releases/4.1.4/package/dist/sf-core.js:1060:31012)  
    at async _Meta.authenticateAndResolve (file:///root/.serverless/releases/4.1.4/package/dist/sf-core.js:1068:10639)
    at async route (file:///root/.serverless/releases/4.1.4/package/dist/sf-core.js:1068:14642)
    at async Object.run2 [as run] (file:///root/.serverless/releases/4.1.4/package/dist/sf-core.js:1068:15090)
    at async run3 (file:///root/.serverless/releases/4.1.4/package/dist/sf-core.js:1068:16324)