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Newly added emotes not showing up #242

Closed
4 tasks done
RandomChatterino opened this issue Oct 2, 2023 · 4 comments
Closed
4 tasks done

Newly added emotes not showing up #242

RandomChatterino opened this issue Oct 2, 2023 · 4 comments

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@RandomChatterino
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Checklist

  • I'm reporting a problem with Chatterino
  • I've verified that I'm running the most recent nightly build or stable release
  • I've looked for my problem on the wiki
  • I've searched the issues and pull requests for similar looking reports

Describe your issue

When a new emote gets added it doesn't show up on Chatterino7 compared to the 7TV extension.
(yes even with a refresh of emotes, reconnect, turning off and on, reinstalling etc)

As can be seen in the screenshot, the emote pentawTF showing up on the browser with 7TV but not Chatterino7.
Stream: twitch.tv/penta

Screenshots

2023-10-02 02_09_57-Chatterino 7 4 6

OS and Chatterino Version

Chatterino 7.4.6 (commit f2d677b) built with Qt 6.5.0, MSVC 193532217 Running on Windows 10 Version 22H2, kernel: 10.0.19045

@Nerixyz
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Nerixyz commented Oct 2, 2023

Try clearing your cache and reopen Chatterino.

@RandomChatterino
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RandomChatterino commented Oct 2, 2023

Without clearing the cache the pentawTF emote showed up after a few hours. Before making the report I had manually deleted all Chatterino7 and Chatterino2 folders.

On the channel twitch.tv/zayiro the "KirbyDance" emote doesn't show up, that emote has been added to the channel for a long time. But doesn't show up on Chatterino7. I reloaded the emotes checked, closed and deleted the cache manually again, didn't fix it.

2023-10-02 15_11_19-Chatterino 7 4 6

Edit. I installed Chatterino7 on a separate laptop behind a VPN and the emote (KirbyDance) doesn't show there either.

@Nerixyz
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Nerixyz commented Oct 2, 2023

I couldn't find the emote on the 7TV search, so I assume it's unlisted. Make sure you enabled unlisted emotes in the settings. If the issue persists, please link the emote.

@RandomChatterino
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That did the trick thank you. Didn't know there was a option for that.
Thank you.

@Nerixyz Nerixyz closed this as completed Oct 2, 2023
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