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Chrome PTS bug - DRM content not played #601

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sridhardvvce opened this issue Nov 19, 2016 · 2 comments
Closed

Chrome PTS bug - DRM content not played #601

sridhardvvce opened this issue Nov 19, 2016 · 2 comments
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status: archived Archived and locked; will not be updated status: duplicate A duplicate of another issue; should be closed after linking to the original issue type: bug Something isn't working correctly type: external An issue with an external dependency; not our issue; sometimes kept open for tracking zzz-outdated: Chrome PTS/DTS bug Related to the Chrome PTS/DTS bugs that were present from 2016 - 2019; do not use for new issues

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@sridhardvvce
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Hi,

I am using the latest version of shaka player.
I have encoded the content for widevine DRM. The content is not played using shaka player.

MPD URL: https://learnyst.s3.amazonaws.com/schools/1094/drm_courses/6677/paid/35010/online/smallfile_c33h9ukiikawrzqfflxr/stream.mpd

License server: https://wv.service.expressplay.com/hms/wv/rights/?ExpressPlayToken=AQAAAA2dKbwAAABQthKBZh0V6A2V5VhNx2GK_jzRelKZZUf1HcazQFpWfi7ogFgbzJQtydjUb4kEBQxVuqCFOhz0umOtA6sLFTQLyeBu-nK_OT4tnCaLi8RvIIVJCg8txM7Oc5fwkjTDI5_RvKW9lw

Earlier we were using the shaka player to play DRM videos and the process of DRM encryption has not changed. We use amazon transcoder to transcode videos to multiple formats. As per the amazon suggestion we have changed the encoding parameters like bitrate and domensions recently. After that videos are not playing.

Please help me in debugging this issue.

@joeyparrish joeyparrish added type: question A question from the community type: bug Something isn't working correctly type: external An issue with an external dependency; not our issue; sometimes kept open for tracking and removed type: question A question from the community labels Nov 29, 2016
@joeyparrish joeyparrish changed the title DRM content not played Chrome PTS bug - DRM content not played Nov 29, 2016
@joeyparrish joeyparrish added the status: duplicate A duplicate of another issue; should be closed after linking to the original issue label Nov 29, 2016
@joeyparrish
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Your video starts at 0.256 in Chrome. This appears to be just over the threshold of the gap size Chrome is willing to skip. In Firefox, the video starts at 0, so I think this is another symptom of Chrome's ongoing DTS/PTS bug.

Here's a link to the Chrome bug where you can let them know that this affects you: https://bugs.chromium.org/p/chromium/issues/detail?id=398130

This is also a duplicate of #377, which is caused by the same Chrome bug.

@joeyparrish
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Since this is a duplicate and an external bug, I'm going to close it. We will keep #377 open while we track Chrome's progress on this.

@joeyparrish joeyparrish added the zzz-outdated: Chrome PTS/DTS bug Related to the Chrome PTS/DTS bugs that were present from 2016 - 2019; do not use for new issues label Aug 15, 2017
@shaka-project shaka-project locked and limited conversation to collaborators Mar 22, 2018
@shaka-bot shaka-bot added the status: archived Archived and locked; will not be updated label Apr 15, 2021
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Labels
status: archived Archived and locked; will not be updated status: duplicate A duplicate of another issue; should be closed after linking to the original issue type: bug Something isn't working correctly type: external An issue with an external dependency; not our issue; sometimes kept open for tracking zzz-outdated: Chrome PTS/DTS bug Related to the Chrome PTS/DTS bugs that were present from 2016 - 2019; do not use for new issues
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