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After transfer: Backgrounds are not shown/available #11143

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MorgeMoensch opened this issue Mar 27, 2021 · 3 comments
Open

After transfer: Backgrounds are not shown/available #11143

MorgeMoensch opened this issue Mar 27, 2021 · 3 comments

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@MorgeMoensch
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Bug description

After transferring from old to new Android phone, the Backgrounds are no longer present in the chat. I only used invidiual backgrounds.

Steps to reproduce

  • Set background on old device in a single chat
  • Transfer Account to new device

Actual result: Chat backgrounds are not transferred, although the information that there is a background is transferred (see screenshots below)
Expected result: The same Background image as set on the old phone is available and shown on the new phone

Screenshots

Notice how my chat bubbles are displayed like there was a background image:
grafik

Notice the 'Clear Wallpaper', although there is no background visible (after the transfer):
grafik

Device info

Old:
Device: OnePlus 5T
Android version: 10.0.1
Signal version: 5.5.5

New:
Old:
Device: OnePlus 8T
Android version: 11
Signal version: 5.5.5
Link to debug log

https://debuglogs.org/e637fd30080f85136996cf23fd5d9ad0a4a3136f7ed7ec9e7a3e1ace2e2ec221

@MorgeMoensch
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I have to add: this only applies to custom backgrounds, not the ones shipped with Signal

@stale
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stale bot commented Jan 26, 2022

Is this still relevant? If so, what is blocking it? Is there anything you can do to help move it forward?

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs.

@stale stale bot added the wontfix label Jan 26, 2022
@stale stale bot closed this as completed Feb 2, 2022
@MorgeMoensch
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Just transfered from 6.35.4 to another device also on 6.35.4 - the backgrounds are still not transferred.

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