I'm not receiving messages

[ssebastianoo]

• I have searched open and closed issues for duplicates
• I am submitting a bug report for existing functionality that does not work as intended
• I have read https://github.com/signalapp/Signal-Android/wiki/Submitting-useful-bug-reports
• This isn't a feature request or a discussion topic

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Bug description

I'm not receiving new messages

Steps to reproduce

• Make someone send you a message

Actual result: The message does not arrive and the "Checking for messages..." notification doesn't go away and sometimes the app crashes when I try to open a chat
Expected result: The message arrives

Screenshots

Device info

Device: Samsung S23 Ultra
Android version: 14
Signal version: 7.5.2

Link to debug log

https://debuglogs.org/android/7.5.2/bf4c495618df017ebddb458528c8194fa9117439f9babc7e61eaa4d3539db9c2

[ssebastianoo]

(I already tried to reinstall the app, two times, one restoring the backup and one without doing it, nothing changed)

[ssebastianoo]

I fixed deleting my account, kinda sad

[oliszymanski]

I've somehow fixed the deal without deleting the app. Instead I installed the update (it wasn't updated) and so after that I got all the messages at once (I'm a Beta tester of the app as most here I guess).

This "trick" was working on Android phone (Xiaomi Redmi 10 5g) with Android version 12 SP1A. So far, no such problems on iPhones (or at least on iPhone 13).

[ssebastianoo]

Back then I checked and there was no update available