Can't run Signal on Widows 10

[Fanda36]

Hi,
if I run Signal, then is running only white window. Menu don't work (debug log, developer tool...). If I reinstall app, then nothing change, the same problem. The Signal has worked until today.
Here is my log:

{"name":"log","hostname":"DESKTOP-","pid":16880,"level":30,"msg":"app ready","time":"2017-12-05T20:47:01.177Z","v":0}
{"name":"log","hostname":"DESKTOP-","pid":16880,"level":30,"msg":"Location reset needed","time":"2017-12-05T20:47:01.202Z","v":0}
{"name":"log","hostname":"DESKTOP-","pid":16880,"level":30,"msg":"Initializing BrowserWindow config: {\"width\":800,\"height\":610,\"minWidth\":700,\"minHeight\":360,\"autoHideMenuBar\":false,\"webPreferences\":{\"nodeIntegration\":false,\"preload\":\"C:\\\\Users\\\\XXXX\\\\AppData\\\\Local\\\\Programs\\\\signal-desktop\\\\resources\\\\app.asar\\\\preload.js\"}}","time":"2017-12-05T20:47:01.202Z","v":0}

Platform info

Operating System: Windows 10

Signal version: 1.0.40

[Fanda36]

My bad, blocked with one antivirus.

[hennjo]

Hey Fanda36,

I seem to have a similar issue. Last week i installed signal beta parallel to the production version and after a restart of my pc both versions only show white screens.

Although the windows is white i can drag and drop or mark text in there and press buttons.

How did you solve your issue?

[Fanda36]

Hi,
I use Comodo Firewall and it has advanced protection of access to OS function (regedit, dll libraries etc.). It was block my Signal. I added an exception for Signal and it solves my problem.

[hennjo]

Thank you for your response. Did you have the same symptoms as i described, where all the content is there, you just can't see it or was your window truly empty?

[Fanda36]

I don't remember for detail. But it was after Signal make autoupdate. Then I can't use him (white screen - screen first comment).

[hennjo]

Just for anyone stumbling across this issue:

It seems like either a graphics driver update or running signal on internal graphics fixed the white window issue for me.