New issue
Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.
By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.
Already on GitHub? Sign in to your account
Stuttering/glitchy voice messages #5215
Comments
Hey I have a similar problem. They are probably related. Using signal desktop the voice message contains crackling noises. Other messengers or programs on the machine do not show the same behaviour. I use an USB-Microphone. here the voice message: The original voice message is in .MPEG. Not really sure why the format & encoding is as it is as above. Also voice messages recorded via my phone are in .AAC not .MPEG. I pretty much think its an encoding issue. For example the desktop client of telegram uses Opus Audio with 48kHz and 32Bits/Sample. |
Yes, crackling and lagging are related. I get both on my voice messages. Lagging more often than crackling, but I have gotten this as well. It only happens when sending a voice message via Signal Desktop, on both Windows (x64) and macOS (Rosetta 2 and M1-native Unofficial build). |
Hello, I can reproduce it via Signal Desktop on macOS 12.3 (M1 Max) when I send a voice message longer than 30 seconds or 2 minutes. |
Issue has been open since 2021 and still no fix? |
Our fix was to move to a modern API for capturing voice notes, but we were blocked by this Electron bug: electron/electron#34845 |
@scottnonnenberg-signal Did you consider the good old MediaStream Recording API? |
This is trhe exact issue I'm having after listening to your recording. The pops and crackles in the background are so annoying and every other app on my PC does not do this. I can even record a voice clip with Audacity and send it via Signal Desktop and the issue will not occur. It's so bizarre it randomly started happening to me, and even more bizarre they have had this running for years at this point and still no solid fix forthcoming. |
Same problem for me. Recording on signal pc. |
I have the same issue. To be honest I was quite surprised, that this issue already exists for over 2 years. |
Hey, just want to say, that im also affected by this exact problem. Signal:
Windows:
I really appreciate that @scottnonnenberg-signal is actively investigating electron/electron#34845! But looking at the age of the issue in general... love what all of you do here! |
just got a friend to test it with me: |
@Kariton Hey there - in the settings for our new microphone, is there a way to have it present itself as basic stereo inputs? We've seen issues with many-channel microphones and call; maybe that's affecting voice note recording as well? |
sorry, somehow github mails are suddenly marked as spam and i havent noticed your reply... so my mic is configured as "2 channel, 24 blt, 96000 Hz (Studio Quality)" - and i utilize the windows separation of default and default com device. i have seen the other issue related to multiple channel mics later on while searching for solutions. maybe the "quality" is to high for signal to handle it? |
Bug Description
Audio messages stutter and/or glitch when recorded from the desktop app. It is not an issue during playback, the actual file sounds glitchy and stuttery.
Steps to Reproduce
This does not work all the time but I have been able to reproduce it on both an M1 MacBook Air (running under Rosetta 2) and on a Windows PC with an Intel Pentium G4560.
Actual Result:
Voice message stutters and repeats small bits or skips ahead in a glitchy manner at various points.
Expected Result:
A normal voice message
Screenshots
N/A
Platform Info
Signal Version:
5.0.0 and prior
Operating System:
Windows, macOS
Linked Device Version:
N/A
Debug Log
To censor sensitive info like system paths, I have only attached the part of the debug log that is relevant to the voice message in question. Please let me know if I need to provide the entire debug log (therefore having to reproduce the issue again) or if there is more sensitive information attached in this one.
The text was updated successfully, but these errors were encountered: