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CA3570 - Status reports but cannot control #2212

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Vferretti1998 opened this issue Aug 3, 2017 · 1 comment
Closed

CA3570 - Status reports but cannot control #2212

Vferretti1998 opened this issue Aug 3, 2017 · 1 comment

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@Vferretti1998
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I installed the device handler from LunkwillAndFook without any problems. I see the handler is associated with the switch. The switch is set up in Single Switch mode to control a pool pump. The Primary switch behavior is set to Switch All. My hub is about 15 feet away from the switch with only a wood frame wall between. My Smartthings app see the device and reports the status fine. I just can't control the switch. I did not install any smartapps for the device, it didn't seem like I would need to. I am new to this world so I don't know what I could be missing.

@workingmonk
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are you sure the device handler that you copied over is correctly controlling the switch? please reach out to support or community.smartthings.com for more debugging. we kinda use the issues page to track problems with the official device handlers

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