Unable to create user

[tomasaberg]

Expected Behavior (or desired behavior if a feature request)

Go to People => Create New and fill in required fields.
First Name, Username and Password (tried both generated and set a simple password)

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Actual Behavior

I get a error stating Error: Please check the form below for errors

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Please confirm you have done the following before posting your bug report:

• I have enabled debug mode
• I have read checked the Common Issues page

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Provide answers to these questions:

• Is this a fresh install or an upgrade?
  This is a fresh install. Running as a service in Docker Swarm.

• Version of Snipe-IT you're running
  v4.0.6 build 47 (g2e76620)

• Version of PHP you're running
  7.0.22-0ubuntu0.16.04.1

• Version of MySQL/MariaDB you're running
  MySQL 5.6

• What OS and web server you're running Snipe-IT on
  Ubuntu 16.04

• What method you used to install Snipe-IT (install.sh, manual installation, docker, etc)
  Docker Swarm

• WITH DEBUG TURNED ON, if you're getting an error in your browser, include that error
  N/A

• What specific Snipe-IT page you're on, and what specific element you're interacting with to trigger the error
  /users/create. When clicking Save I get directed to Dashboard.

• If a stacktrace is provided in the error, include that too.
  N/A

• Any errors that appear in your browser's error console.
  N/A

• Confirm whether the error is reproduceable on the demo: https://snipeitapp.com/demo.
  Not able to reproduce.

• Include any additional information you can find in app/storage/logs and your webserver's logs.
  Attached
  laravel.log
  docker-compose.yml.txt
  snipeit.env.txt

• Include what you've done so far in the installation, and if you got any error messages along the way.

1. Run docker stack deploy -c docker-compose.yml snipeit
2. Somehow the application won't start unless I enter the container and run php artisan migrate

• Indicate whether or not you've manually edited any data directly in the database
  No, unless step 2 above counts.

Please do not post an issue without answering the related questions above. If you have opened a different issue and already answered these questions, answer them again, once for every ticket. It will be next to impossible for us to help you.

https://snipe-it.readme.io/docs/getting-help

[tomasaberg]

I did som further digging. First of all I enabled the 2FA

I was then able to create a user A with the password changeme2plz.
However, I wasn't able to create user B with the same exact same password.
User B was successfully created if I set the password to changeme2plz!

I could then create a third user C with the password changeme2plz!

[snipe]

Can you clear out your log and try again? There's too much in there, I can't see what's directly related to this issue.

[snipe]

(Also please just paste the app log here, so we don't have to download files.)

[snipe]

Do you have password policy enforcement turned on in Settings?

[tomasaberg]

I cleared out laravel.log (echo "" > laravel.log) and tried to create a new user with the password "changeme". It failed but with no error output other than
Error: Please check the form below for errors.

Facepalm!
You pointed me in the right direction. The password must contain 10 characters.
What was confusing for me was that I was able to create the first user.

Sugestion

• Since 10 characters is set as default, this should also enforce the initial user.
• I think that the logging and error output might need some love <3

Thank you for your help!