Skip to content

Latest commit

 

History

History
66 lines (51 loc) · 2.8 KB

how-to-send-email-notifications-when-an-illegal-computer-is-detected.md

File metadata and controls

66 lines (51 loc) · 2.8 KB

How to send email notifications when an illegal computer is detected

When an illegal computer is detected, QLM creates a record of that detection in the system. You can read more about illegal computers here.

This article describes 2 approaches to deal with illegal computers:

  • Send yourself (the vendor) an email notification when an illegal computer is detected
  • Send the customer a notification when an illegal computer is detected.

How to send yourself an email report of illegal computers

Create a search

  • Launch the QLM Management Console
  • Go to the Manage Keys tab
  • Click the Search drop down and select Edit searches
  • Create a new search as follows (the search should already exist):
    • Name: Alert Illegal Computer
    • Table: Illegal Computers
    • SQL: LastAccessedDate > [date] and LastAccessedDate > '2024-04-29 4:00 PM' (the hard coded date here is required to avoid sending an email to all customers already in the Illegal Computers table - change to hard coded date to today's date)

Create a Scheduled Task

  • Launch the QLM Management Console
  • Go to the Manage Keys tab
  • Click Scheduled Tasks
  • Create a new scheduled task as follows:
    • Name: Illegal Computer Report
    • License Server: <your license server>
    • Search: Illegal Computers
    • Run Every: 1 Day
    • Send Mail To: <nothing selected>
    • CC: <your email address>
    • Subject: Illegal Computers Report
    • Emai Template: Vendor.IllegalComputersReport

With the setup above, you will receive a daily report of all detected illegal computers.

How to send your customer a notification when an illegal computer is detected

Create a search

  • Launch the QLM Management Console
  • Go to the Manage Keys tab
  • Click the Search drop down and select Edit searches
  • Create a new search as follows (the search should already exist):
    • Name: Alert Illegal Computer
    • Table: Illegal Computers
    • SQL LastAccessedDate > [date] and LastAccessedDate > '2024-04-29 4:00 PM' (the hard code date here is required to avoid sending an email to all customers already in the Illegal Computers table - change to hard coded date to today's date)

Create a Scheduled Task

  • Launch the QLM Management Console
  • Go to the Manage Keys tab
  • Click Scheduled Tasks
  • Create a new scheduled task as follows:
    • Name: Illegal Computer Per Customer
    • License Server: <your license server>
    • Search: Illegal Computers
    • Run Every: 1 Day
    • Send Mail To: Customer (for testing purposes, you may want to set this after your tests are completed)
    • CC: <your email address>
    • Subject: Illegal Computer
    • Emai Template: Customer.IllegalComputer

With the setup above, your customer will receive a daily notification of all detected illegal computers.