add-and-remove-custom-order-references.md

title	description	template	last_updated	redirect_from	related
Add and remove custom order references	Learn how to add and remove custom order references in the Back Office	back-office-user-guide-template	Nov 21, 2023	/docs/scos/user/back-office-user-guides/202311.0/sales/orders/adding-and-removing-custom-order-references.html - /docs/scos/user/back-office-user-guides/202204.0/sales/orders/adding-and-removing-custom-order-references.html	title link Custom Order Reference overview docs/pbc/all/order-management-system/page.version/base-shop/order-management-feature-overview/custom-order-reference-overview.html

This document describes how to add and remove custom order references in the Back Office.

Prerequisites

To start working with orders, go to Sales > Orders.

Adding a custom order reference

1. On the Orders page, next to the order you want to add a custom order reference to, click View. This opens the Order Overview page.
2. In the CUSTOM ORDER REFERENCE pane, click Edit Reference. This displays a CUSTOM ORDER REFERENCE field.
3. Enter a CUSTOM ORDER REFERENCE.
4. Click Save. This refreshes the page with a success message displayed.

Removing a custom order reference

1. On the Orders page, next to the order you want to remove a custom order reference of, click View. This opens the Order Overview page.
2. In the CUSTOM ORDER REFERENCE pane, click Edit Reference. This displays a CUSTOM ORDER REFERENCE field.
3. Clear the CUSTOM ORDER REFERENCE field.
4. Click Save. This refreshes the page with a success message displayed. The custom order reference is no longer displayed.